Contact Us - Our Support Team is Here For You!
Our goal is to earn 5 star positive feedback on every sale! 1 or 2 Star DSR Ratings Destroy Our Company. We would appreciate the chance to correct any problems before posting anything other than positive feedback.
We encourage our customers to contact in order to resolve any issues regarding the transaction before leave negative feedback on eBay. Please make sure to contact us before you leave feedback.
Our working hours Beijing time from 9:00 a.m. to 18:00 p.m. Monday to Friday.
Please leave us positive feedback upon satisfactory receipt of the item. We have a program that automatically replies as soon as you leave your feedback. We care about our valued customers, and will always try to help you.
So if you have any problems, please e-mail us immediately. Please give us the opportunity to resolve a problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Please email us before leaving negative feedback. All communications are handled through Email. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply.
Thanks in advance for your patience. Due to some ISP SPAM filter settings, you may not be able to receive our email replies; if you have problems receiving our emails, you may need to use a different email account to contact us.