INTERCHANGE NUMBERS:

Pictures shown are of the actual item that will be sent unless otherwise specified. Pictures shown should match the part # above or a valid interchange.

We are here to help! we will try to resolve your situation or concern quickly and satisfactorily. We all make mistakes, but it is the way that we resolve them that counts.

Are you unsure of the part you are buying? The only way to be 100% sure of what you are purchasing is to match part numbers to what you need. Knowing the correct part # is the buyer�s responsibility. Local Dealers can be helpful and friendly in helping you find it!

THIS ITEM IS PRE-OWNED, THEREFORE IT CAN HAVE SCRUFFS MARKS, SCRATCHES, RUST, SOME DIRT, ETC. THE PICTURES WILL SHOW YOU EVERYTHING YOU NEED TO KNOW.  

***do NOT attempt fraud or we will be forced to file a police report***

Do you need a quick resolution to your issue? Before opening a return, leaving negative feedback, or escalating the case and involving eBay, at least try to contact us regarding the issue. We have an excellent team who are just a message away in resolving any issue.

Please read below to understand more about us Qualityautoservices and the item you are interested in buying.

FAQs                                         

1.   What happens if the item arrived damaged or doesn�t work?

�       If the item arrived damaged please take a picture and send it to us before opening a case. Do not install the part if you notice anything different than what you see on the pictures. for your own security please take pictures of the items that are delivered damaged! 

�       If the item doesn�t work, there are various possibilities for which we will offer a free shipping label back and a full refund: 

1.  Please have a certified mechanic install the part. Problems with installation, calibration, or other issues not related to the item can make the part seem faulty.

2.  We sent you a defective item by mistake. This can happen due to errors during verification process.

3.  The item you found is part of an upgrade and will need other harnesses or modules to function.

4.  The item you purchased requires additional programming by dealer.

5.  The item you purchased is not compatible with your vehicle (i.e doesn�t fit).

6.  The item got damaged during transit. No outer damage but internal parts got damaged.

2.   How soon after purchase will the item be shipped and where do you ship?

�       Items will be shipped within 1 to 2 business days from the time of purchase. Due to unforeseen circumstances sometimes the handling time can take more time. Please be advised that the delivery can take 3 to 5 business days depending upon the area.

�       Shipping is free within USA for most of our items, unless stated otherwise in the listing. SHIPPING IS NOT FREE FOR INTERNATIONAL. Please contact us if you are a customer outside the U.S. All applicable duties and taxes are buyer�s responsibility.

3.       Do you always offer a full refund?

No, we do not. parts broken during installation or �bricked� during programming cannot be returned, if applicable.

4.   What do your warranties cover?

Warranties, if applicable for the listing, are limited to a refund not to exceed the initial amount paid for the item purchased. and only payable upon the return of the damaged item for which the warranty is being exercised.  Labor charges are not refundable. This applies to all listings without exception.

5.   What happens if you purchased the wrong item?

�       If somehow you have purchased a wrong part/item. It will be your responsibility to send the part back to us.

6.   Anything else you should know as a customer?

�       Match your part numbers prior to the purchase. The buyers who are buying, Radios, Screens, ABS pumps, ECUs or Any other part for that matter,  are advised to check their part numbers before making a purchase with the part shown on the picture! If it doesn�t match, please send us a message. Year and Make are often not enough to make a determination on compatibility. Matching part # is the only way to know 100% if you are buying the right part.

�       Our response rate is usually within 4 hours. So please wait for at least 4 hours for a response. We are on Mountain time. We wake up 2 hours after New York on Eastern Standard and 1 hour after Houston TX on Central Standard Time.

�       Please, help other customers in the same situation as you to you trust our products, do not forget to leave us a 5-star rating if you are happy with our service.