Our Mission
To sell quality products to desired customers with
good customer support, fair pricing and smooth transactions
Payment Policy
We
accept only PAYPAL secured payments in mutual benefit of both the Buyer and
Seller
Returns for Refund
We
are committed to provide good quality products. There might be times where you
need to return the goods back for certain reasons
We
recommend you to check you goods as soon as they arrive
We
have 30 days return policy, where if you change your mind you can return the
goods back to us, unused in its original condition and we will issue a refund
after deducting 20% admin and postal charges
Goods
must be returned carriage paid
Feedback
We
encourage customers to leave feedbacks to help us evaluate our service. We work
close to our customers to resolve any issue in a professional and timely
manner. Please contact us via eBay messaging service to resolve any problem
with your purchase before you leave a negative feedback.
Postage policy within UK
We
use ROYAL MAIL postal service to deliver all our goods
You
can choose from the below:
1.
Royal mail normal post – FREE (2-5 working days)
2. Royal mail 1st Class post – 1-3 working
days
3. Royal mail Actual next day – Guaranteed next day
delivery, before 1pm
Please
note: we use DPD service for parcels weighing more than 2KGS. This is a signed
for service and tracking number can be provided on request.
Scottish
Highland and following Postcode incur additional postage charges
BT/IM/PA/ML/KA/G/KY/PH/DD/AB/IV/KW/HS/ZE
Postage policy for EU and other countries
We
use Royal Mail International Signed for Service, which takes 7-10 working days
to deliver. This is a tracked service and tracking number can be provided on
request.
Items
weighing more that 2KGS will be sent via other International Courier Service.
Failure
to accept the parcel may cause delays and in most cases, parcels will be
returned back to us. Several delivery attempts will be made, however we cannot
be responsible for any additional charges incurred while holding the parcel or
its re-delivery to you.