If you want to return an item or make a warranty claim, please contact us first, through eBay messages, so we can organise this for you.
Please see the eBay Policy for Returns
Basically, the goods must be returned to us in their original packaging, not used and include all the items that were sent in the original package.
Item not as described return: no problems just send it back to us, we will pay the postage and give you a refund or reorder your item.
Further information can be found at: eBay Money Back Guarantee policy.
All products sold within Australia come with a 12 month warranty (unless stated otherwise). This warranty covers defects and goods not fit for purpose. We may require photos or videos to do an initial assessment of your claim, but we will work with you to solve your problem.
We will work hard to put a smile on your face.