- Please provide your e-mail address (Of your RSI account you want the purchase) & game handle in "note to seller" or by eBay message after purchase. - You will receive a mail from RSI that contain a link to claim the item to your account. - You must own a copy of Star Citizen, and required to have an RSI account in order to accept this item. - Due to the fact that this item can only be gifted once, refunds are not possible. - Tracking is provided by Hangar Log on RSI website and will be used as a proof of delivery. - There is no physical items. - For any questions, feel free to ask.