payments are now managed by eBay We ship every day Monday - Saturday.

Out of USA orders are shipped via Global shipping only

Most items are shipped via USPS. Some are shipped via UPS or Fed Ex depending on if it is a drop ship item or not. Out of USA orders are shipped via Global Shipping. A tracking will be uploaded for you on your ebay purchase history.

Shipping Addresses Without exception we can only ship your purchase to the address you supplied through PayPal at the time you made payment to us. This is a necessary security measure which is a PayPal requirement not ours. We reserve the right not to ship to an unconfirmed PayPal address for high value items. You will be informed of this in good time if it becomes necessary. Please be sure you have provided a correct address, many of our items are dispatched within the hour so we cannot change or modify addresses as a rule. It is not our fault if you have given an old address or have given an incomplete address Any returned items will be refunded minus the original shipping amount and the 25% restock fee. If you want it to reship you will have to repurchase the item.

ITEM COLOR

Please order your item based on the color number, not the photos. We cannot control your monitor settings. Please do not leave us item not as described feedback because the color looks different in person than in the photo. The photos are stock photos from the manufacturer or have been taken by our staff, but computer monitors can be very different also it will depend on what type of lighting you are viewing your item in, dark or bright lighting can give a very different look. There is a color chart for your reference (see link that says color chart) and if you would like a better description of the color before buying please email us and we will do our best to help you before you buy.

IF YOU ITEM IS A "NATURAL" HUMAN HAIR PLEASE NOTE: Natural Human Hair may have a few strands of other colors running thru them. This is normal the natural bazillion human hair has not be tinted at the factory and is as the donor grew it so could have strands of other colors and may even appear lighter in person. 

IF YOU ITEM IS HUMAN HAIR PLEASE NOTE: As you human hair wearers know human hair comes out of the box needing to be styled. HUMAN HAIR MAY NOT LOOK LIKE THE PHOTOS OUT OF THE BOX. HUMAN HAIR WIGS ARE GENERALLY STYLED FOR PHOTOS.

WE TAKE OUR PHOTOS IN GOOD BRIGHT LIGHTING. If you are looking at your item in a darker or lighter setting the color may very well look different. Pictures tend to look more brilliant than the item will look like in person.

We want you to be happy with your choice and you want to be happy but we do not do exchanges because you do not like the color or the style, or it does not fit.

PRODUCT IMAGES ARE FOR ILLUSTRATIVE PURPOSES ONLY

MEASURE YOUR HEAD There are instructions on how to measure your head, google has a lot of videos on how to measure your head .

If you are unsure about what you want it would be best for you to visit a wig shop and buy there. Online is a great place to replace an item you love, but not to buy to just try it out as wigs are a sanitary item and cannot be returned. Opening a dispute saying it is defective because you do not like the style, color, fibers or it does not fit (please measure your head to be sure of your head size see FAQ's) or it does not have the amount of hair you want (many of the Fashion wigs are thin wefted) does not make the item defective, nor does it mean it is an item not described. Remember you can customize your wig, we suggest going to a hairstylist to consult any customizing you are considering.

Color Policy: Different settings on individual monitors may distort or change colors. The safest way to get the color that best matches your own hair is to purchase a color ring and buy from the color numbers only.

We do accept returns on some of our items. We DO NOT accept returns on wigs unless we have sent the incorrect item. Not liking the color you choose does not make it the incorrect item.

There is a 25% restock fee and item must be returned in pristine resaleable condition.  (altered packaging/product, worn, or damaged items are not eligible for return) Packaging, tags, nets must all be sent back in exact condition as was received. There If for ANY reason we receive a wig return the 25% restock will apply and original shipping will also be deducted. Any item received that is not in new condition will be reported to ebay and you will be blocked from buying from us again.

NO RETURNS ON WIGS FOR SANITARY REASONS, if there is a mistake on our end that is the only exception. Please choose carefully as we cannot take a return due to not liking a color or style choice made by you. Not liking the color or style does not make the item defective, if color was different than you thought it would be also does not make it defective. If you open a return for color or style issues that were chosen by you we will report to ebay. Ebay guarantee is that you will receive what you ordered, the guarantee does not say you will like what you order. We send what you order, if you think there has been a mistake message us thru ebay messages state the item/color you received that information will be on the tag attached to the wig along with a photo showing the incorrect item tag. We will be glad to help but any suggestions made by us are only suggestions and if you choose to order based on our suggestion we cannot accept a return.

IF YOU ARE UNSURE ABOUT COLOR, STYLE ECT PLEASE READ AND YOU CAN MESSAGE US WE WILL BE HAPPY TO TRY TO ANSWER ANY QUESTIONS

Do not rely solely on photos to choose your item, monitors differ sometimes a great deal. Everyone has a different type of monitor and we cannot be sure you have the same settings as everyone else. Sometimes a screen has more blue, red or green and that can throw off hues dramatically!

The lighting you view your wig in may be different from lighting used in photos. Our photos are taken outside in good bright lighting so colors may be more intense. The item color codes are universal and are stated so you will know what the color will look like in person. If you are not familiar with color codes please google the color and look at photos so you can be sure the color is what you want. Color numbers are provided to help you find the right shades. If you are unsure, please visit a wig store in your area and have a look at their tones. Not liking the style and color you choose is not a reason for returning, nor does it make the item not as described.

We are NOT professional photographers, the photos are so you can get an idea about how the item will look. We do not do any extraordinary styling nor do we use styling products, if we do it is stated in the listing. we are not responsible if you are not able to style the wig.

 We are here to help if you message we will do our best to answer all questions.