Ibanez URGT100BK RG Electric Tenor Ukulele - Black

PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.

If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.

Should there be a problem with payment please do let us know.

All USA shipments are generally processed and shipped the same day or next day after payment is received. Normal shipping service for packages 2 lbs or less is USPS while larger packages are shipped Fedex. We also offer FedEx Next Day Air and FedEx 2nd Day Air services when needed. Please contact us for a quote. International shipments and APO/FPO may take longer to process due to the extra paperwork for customs and hand delivering the packages to the proper shipper when necessary. Please Note: Due to weekends and holidays there are a few times a year that we cannot keep this schedule. If you absolutely must have an item by a certain date, please contact us first before buying or purchasing.

45 Day Satisfaction Guarantee

Our goal is your total satisfaction.

New Gear: If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your purchase of a new item, simply return it in its original condition within 45 days of purchase (see exceptions below) and we’ll give you a full refund. It’s that simple. Returned items must be in original, brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge. Please contact us for detailed return handling charges. Your refund will be promptly processed upon successful evaluation of your returned item from our trained category professionals. Refunds are made for product value only, excluding shipping and handling charges. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund.

Used Gear: If for any reason you’re not completely satisfied with your purchase of a used item, simply return it in its original condition within 14 days of shipment and we’ll give you a full refund. Items not returned in original condition are subject to a return handling charge. Select used item are not returnable.

International Shipments: Our return policies for new and used gear also apply to international shipments. Please see any additional policies and information shipped with your package for more details.

Exceptions: There are no returns on clearance, discontinued, vintage, demo and select used items. Additionally, the following items are returnable only if defective OR unopened - strings, reeds, computers, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, sheet music, cleaners, polishes and polishing cloths. Software/soundware, books, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging.All returned woodwind and brass instruments incur a $10.00 sanitization fee. Returned bows are assessed a $4.00 restocking fee. Returned mouthpieces priced over $300 incur an $8.00 sanitization fee; the fee for mouthpieces under $300 is $4.00. Stringed instruments priced at $1999.00 or more, must be returned within 10 days of shipment. In the event that the product is not in the same condition as you received it, you may be subject to a minimum 10% restocking fee, repair charge or disqualification.

Requesting a Return: Contact our experts via eBay messages. Additional information on returns can be found on the paperwork shipped with your package.

Send your returns to:

Total Music Source

(Your RA #)

901 East Industrial Circle

Suite 10

Capr Coral, FL 33909

We are a second generation family business. Our mission statement is to offer the best prices on quality musical products and back that up with the best customer service in the industry. All products are shipped within 24 hours. Our staff includes a variety of knowledgeable musicians and service people that can answer your questions in four different languages. Our goal is to have happy, satisfied customers and we will do anything to make your buying experience a pleasant one. We are constantly striving to find the best products at the best price for you and specialize in the hard to find products such as left handed instruments, accordions, harps and bodhrans to mention a few.

Total Music Source
901 East Industrial Circle
Suite 10
Cape Coral, Fl 33909
Toll Free: 8773866471 
Monday - Friday
8:30 AM - 4:30 PM EST.

Email: Sales at totalmusicsource.com

Website: totalmusicsource.com