This is a used, not refurbished system that I have no history on. It is in very good cosmetic shape and is not missing any screws, covers, pads or keyboard keys. I ran a Hard Drive test and posted the results in the pictures. It includes the Gateway Charger/Power Cord, Carry Bag and all the factory restore disks and paper work in the pictures. The only problem I'm aware of is the battery will not take a charger. For those unreasonable buyers, this is an "as is", not refurbished, not new, 20 year old system that may need some work I am not aware of. Windows XP is not safe to use on the internet and is not supported by Microsoft. The internet hardware is out of date. Do not buy this to use on the internet. See all of the pictures for items condition and description.