Important: Please make sure the delivery address and contact number are up to date on your eBay account. It is essential to provide a contact number so that the courier company can get in touch with you if necessary to arrange the delivery.

Delivery:

All products in our store include free delivery to any UK mainland postcode, except for remote areas. Please check the postage and payment eBay section for more details before placing your order.

Please note that the estimated delivery times provided are calculated from the moment your order departs the warehouse, not from the time you initially placed your order. We kindly request that you refrain from scheduling any installation services until you have received your order and confirmed the condition of the items. We are unable to cover installation expenses if the products are damaged during transit or prove unsuitable for any reason. Therefore, it is crucial to thoroughly inspect your order to ensure everything is in proper condition before commencing the installation process.

After placing an order, delivery typically takes between 3 to 7 working days, with smaller items like taps, bath screens, bottle traps, and toilet seats often arriving even sooner. Please note that deliveries are scheduled for Monday to Friday. While some couriers may occasionally deliver on Saturdays, this is entirely at their discretion.

Delivery times:

• Up to 3 - 5 Working Days Mainland UK and Scotland (Dumfries, Edinburgh, Glasgow, Kilmarnock, Motherwell).
• 5 - 7 Working Days for Large Items for the following areas: Scotland (Dundee, Falkirk, Kirkcaldy, Paisley, Perth, Galashiels, Aberdeen, Outer Hebrides, Isle of Man, Inverness, Kirkwall, Shetland Islands), Northern Ireland, Channel Islands, BFPO - Please note: additional charges may apply.

Large Orders
For larger items such as shower enclosures, vanity units, and toilets, we use either our own delivery network or a palletised delivery company like Palletways. Please be aware that the delivery drivers are not covered by insurance to bring these items inside your property. They will deliver the pallet to the front of your property, and we highly advise that you have at least two capable individuals available to assist in moving the goods inside.

If you wish to return or exchange your order for any reason, we offer a 30-day no-hassle returns policy. Simply contact us via eBay message to initiate the return process, and we will issue a refund. There are no restocking fees, but please note that you are responsible for covering postage and any associated costs.

Please keep in mind the following:

1. Notification and Return Form: Do not return items without notifying us and obtaining a return form from us. We cannot be held responsible for lost items or delays in refund processing.

2. Recommended Delivery Service: We recommend using a recorded or tracked delivery service for returning items.

3. Condition of Returned Items: When returning an unwanted item, you can open and inspect it, but we cannot accept returns for products that have been installed, used, or are no longer in their original or good packaging. Returned items must include all accessories and be in their original internal and external packaging.

4. Refunds and Exchanges: We cannot provide refunds or exchanges for products that are not in good resalable condition, such as those with missing or damaged packaging, missing parts, used or partially installed items, etc.

5. Collection Service: If you would like us to arrange the collection of unwanted goods, please mention it in your email. We will provide you with a quote for return postage costs, typically around £10 per parcel for non-fragile products up to 30kg, within the size restrictions of national couriers like Parcelforce or DHL. Fragile items or those above 30kg may cost approximately £40. Please note that these figures are general estimates and may vary depending on location, order size, and service availability.

6. Damaged or Faulty Items: Although we take great care in quality control and packaging, if you receive a damaged or faulty item, please contact us via eBay messages within 3 days of receipt. We will guide you on the next steps, which may involve arranging a return or requesting pictures of the damaged item(s) to file claims with couriers. Never dispose of damaged goods without our instruction.

Bathroom 4 Less is a leading online bathroom retailer dedicated to provide quality bathroom products at great low prices. We want to be different and our philosophy on online retail is simple. Keep prices low and offer great service and products.

With a commitment to excellence that runs deep within our company ethos, we take immense pride in offering a wide range of bathroom solutions that cater to all tastes and budgets. Our vast selection includes everything from elegant fixtures and modern vanities to eco-friendly accessories, all curated to enhance your bathroom space. As a customer-focused company, we prioritize your satisfaction above all else, ensuring that you not only receive top-notch products but also exceptional service every step of the way.

Bathroom4Less offers an extensive array of cost-effective solutions to give your bathroom a modern update, all while maintaining a high standard of quality and aesthetics.