- 100% Local Stock
- Buy with confidence
- Fast Delivery
- Technical Support
- Express Post
Surrey Hills, VIC Australia
| SKU | HXS-853 |
| Brand | HIKEit |
| Shipping Weight | 0.2000 |
| Shipping Width | 6 |
| Shipping Height | 9.5 |
| Shipping Length | 16 |
We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time. If we anticipate a longer lead time, it will be noted in the item description or you will be advised before we dispatch your order. If you have any questions about the lead time on a specific item, please contact us. If you wish to Pickup, please contact us before purchase.
You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.
We do ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Please do your research so you’re ready to get your package cleared through customs, and have an idea of what the additional cost will be.
All items with a value of more than AU $100.00 require a signature on delivery; please plan accordingly. We will be happy to remove the signature requirement on request; please contact our team before purchasing for details on what you require. Please note that, in this case, you will be accepting responsibility if anything were to happen to the package. We will take all the required precautions to pack your item well to avoid any incidental damages along the way.
When you purchase from us you purchase from a local business which was started by Matt back in 2008 with knowledge gained from working within top car brands. Today, there are over 15 staff members across 4 countries focussing on Engineering, Support, Marketing, Accounts and Sales.
We have opened a showroom in Surrey Hills, VIC to give you guys the chance to experience our quality first hand and get to know the product before purchase. Drop by and say hello. Our opening hours are Monday to Friday however, exceptions may be made to meet you there on a weekend.
Masten products come with up to a 2- Year Warranty and are built to last through extensive testing in the Australian outback. Since 2009 Masten Engineers have been at the forefront of vehicle electronics for both OEM and Aftermarket.
Most support is managed in- house by our experienced service technicians and in most instances a quick solution to any problem can be reached both within, and outside the product warranty period.
We maintain critical spare parts so in most occasions, parts are on hand and ready to solve your issues within a timely period. If we don't have the part in stock, in most cases we can get it in for you despite the product's age.
At DIG, we focus our attention on the quality and price to save our clients headaches and money on automotive, home and office products which have in the past costed you guys far too much. If you have any questions please don’t hesitate to get in touch with our Support team who are here to help.
More Info...We don't take ourselves too seriously; until it comes to quality! We're ultra-selective about the electronics, materials, manufacturing process, quality control and finishes of every product. Put simply, we only sell the best. Unless otherwise stated, DIG offer a minimum 12 month warranty (24 months if listed in the description) on products used for private use from the date of purchase (unless noted otherwise).
More Info...If you've purchased in error you may be entitled to return the product for a partial refund. We must be notified within 30 days of you receiving the item, and it must be returned in original unused re-saleable condition with all tags and packaging in the within 14 days of contacting us.
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