We welcome payment by PayPal for item to be delivered (We do not accept PayPal payment on collections due to fraud). You do not need an account with PayPal to pay via them.
Credit/debit card payments can also be made by ringing us on 01925 730 005
Please pay with 7 days of our eBay "invoice" to prevent us from having to use the eBay non-payment bidder service. Full payment must be received before items are dispatched.
Collections are welcome. If you wish to collect please contact us on 01925 730005 to check stock and reserve item as stock listed on eBay may differ to stock at our premises. We do not accept PayPal payment on collections due to fraud and so any PayPal payment received for items to be collected will be returned to you
Please email us if you require a VAT invoice
Most of our items include free UK delivery to most of the UK Mainland.
There is a delivery surcharge to some Scottish mainland postcodes along with Scottish Islands, Isle of Man (IM), Isle of Wight (PO30-41), Isles of Scilly (TR21-25), Northern Island (BT), Channel Isles (GY & JE) & Republic of Ireland. To check surcharge amount please click on Postage and Payments tab near top of the listing next to the Description tab and type in delivery postcode.
In most cases once payment is cleared we will dispatch your item(s) the same or next working day. In most occasions you can expect delivery via courier the next working day (Monday to Friday) from dispatch and tracking information is available via ebay. If you have a valid mobile phone number and/or email address and couriers may contact you to keep you up to date with delivery. Some Scottish postcodes although not subject to a surcharge may take an extra day to delivery. All areas subject to a surcharge will take longer for delivery. Please note that due to current pandemic you may experience some delay in delivery from the couriers.
If item is dispatched via courier then delivery will normally be next working day from dispatch and a signature is normally required
Once items have left us delivery is in the hands of the courier and we cannot be held responsible for any unforeseen delays in providing a goods or services with the advertised time frame nor any costs incurred to the buyer as a result of this.
If the item is delivered damaged you must sign for it as damaged and notify us within 24 hours.
Please see are returns policy near bottom off listing.
Collections are welcome. If you wish to collect please contact us by ebay or phone to check stock and reserve item as stock listed on eBay may differ to stock at our premises. We do not accept PayPal payment on collections due to fraud and so any PayPal payment received for items to be collected will be returned to you
If this is a standard flange or swan neck towbar and your vehicle has reversing sensors please check to make sure that the towbar/towball will not interfere with them prior to purchase as you may require a detachable towbar
This is because sometimes it is the case (although extremely rare) that despite years of sales history with no recorded issues we occasionally encounter a particular vehicle that for whatever reason will pick up the sensors. This can be a pure anomaly and a specific issue allied to that particular vehicle with the other 99.9 per cent of vehicles not being affected.
With this in mind it is only possible for us to offer 100 per cent assurance that rear parking sensors will not be affected by selecting a detachable towbar option.
Most vehicle specific (dedicated) electric kits contain a vehicle specific wiring harness with corresponding plugs, high quality 7 or 13 pin socket with socket seal, trailers control module, power and communication cables, full installation manual with pictorial instructions, fixing kit (screws, cable ties, fuses, grommets etc).
Many vehicles require a download/coding from a main dealer or a garage/towbar specialist with the right equipment. On some kits this download is optional to activate such features as PDC (parking sensor) cut off, fog cut off, trailer stability programs, while on other kits you must have the download in order for the kit to work correctly and legally.
Vehicle specific wiring kits use one of three types of indicator warning device. These are audible bleeper (buzzer); dash warning light/vehicles bulb failure system when indicating and the most common is original indicator warning light will flash at twice the usual rate when a trailer indicator has failed
Base kit comes as towbar only. This will includes all towbar metal work as well as nuts, bolts and fitting instruction.
With flange towbars if you require a towball you will need to select the required one from the drop down menu. Swan Neck and Detachable Swan Neck towbars are supplied with the neck / towball which is AL-KO compatible in 99.9% of cases.
If you require electrics please use the drop down menu. In most cases we have are able to offer both universal and vehicle specific options. With vehicle specific please ensure you order the correct one for your vehicle year / model. Please note coding may be required when fitting vehicle specific electrics.
All information is to be used as a guide only, as some information / functions may alter from model to model or due to changes made by vehicle manufacture that we are not aware off. We make every effort to ensure accuracy in the information provided, however no liability is accepted in case of error or missing information. If in doubt please get in touch with ourselves.