Item ships to continental 48 U.S. states. Please allow 3-4 business days for processing of your item before it is shipped. (*Most items are shipped within 1-4 business days). You will get tracking information when your order is shipped. Delivery date can be confirmed with tracking number. We do not offer combined shipping services.
Your item will be shipped directly from our warehouse/supplier. We are a clearinghouse for several major retailers. In the unlikely event that the item is sold out or on backorder, we will contact you to see if you want to wait a few days or we will refund 100% of your money … YOUR choice.
When your order arrives and “there is no issue”, please leave feedback to notify us that you have received your item. We also leave you a positive feedback in return. Please give us a chance to work things out before leaving feedback or filing a case.
We offer a 14 day return policy from the receiving date. Please contact us for a Return Merchandise Authorization (RMA) number. All items purchased must be return in the same condition as they were delivered in and in original packaging. They cannot have been assembled and disassembled. Items defective upon receipt must be packaged in their retail packaging as if new and returned with a detailed description of the problem. We do free shipping for all our products. But buyer will be responsible for return shipping cost.
Our goal is to provide the best customer service. Please text us via eBay messaging. All inquiries are answered within 24 hours and our customer service team aims to resolve any issues quickly and effectively. Issues can be effectively addressed through simple communication.
