Hello Kitty Sanrio House Slippers

We accept returns. Please contact our customer service team immediately if:

? You changed your mind and wish to request a return

? Your product was damaged during transit

? You wish to make a warranty claim for any product you have purchase
(please see our warranty?TERMS & CONDITIONS?for full details)

? You are not satisfied with any product that you have purchased.

Please note that you must comply with all returns instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled while in transit.

We ship the item out in 24-48 hours after received the payment.(Mon-Fri)

If you want to chose another address, please leave us a message on ebay.Please check your shipping address carefully before checkout,it can't be changed if order completed.

Seriously promise:
Refund or resend will be offered if item still not arrive in 10-15business days. Just send us an email,we will give you a satisfied solution as soon as possible.