We take buyers' concerns very seriously, mainly there are three questions:
1. Where is my express and when will it arrive, when will it be shipped?
For countries with more flights like the United States, Japan, Korea, Canada, Australia, etc., it usually takes about 1-3 weeks to receive the package. For European countries and other countries with fewer flights, they are shipped by China Post and it usually takes about 2-4 weeks to receive the package.
2. What if the violin and bow are fragile and broken?
In recent years, we have shipped thousands of packages with special bubble wrap materials, almost no package has been broken, and we have won the satisfaction of buyers.
3. Can the quality of the violin and bow be guaranteed? Is it really that good?
We have sold tens of thousands of products on China and eBay, and almost no returns. Each product is carefully inspected and tested before shipment, so you can rest assured to buy. If there is an accident, we will 100% handle the problem of buyers, free choice for replacement or refund.