Publisher Description

Organizations succeed when staff are doing their jobs effectively. For this to occur, employees must be well-trained. Group training, involving two or more people, enables a collaborative approach to working and problem-solving, and ensures that participants share best practice and a consistent learning experience. Now in its third edition, The Group Trainer's Handbook is a condensed source of practical advice for anyone involved in group training. Updated with the latest thinking in group training methods, it is particularly useful for managers who are responsible for a team's professional development. It breaks down the stages of designing and developing a successful training course and all the key skills needed to deliver effective group training. Formerly published as Designing and Delivering Training for Groups .

Notes

A practical and instantly applicable guide to training in groups, regardless of size. Includes course design and development, handy tips, checklists and quick reference guides.

Author Biography

David Leigh is Director of his own management and training consultancy Prospects Unlimited. He is a qualified barrister, trainer and writer.

Table of Contents

• • Chapter - 00: Introduction;
• Section - ONE: Design and development;
• • Chapter - 01: Introduction to the training process;
  • Chapter - 02: Setting objectives;
  • Chapter - 03: Developing a lesson plan;
  • Chapter - 04: Training methods;
• Section - TWO: Delivery and training skills;
• • Chapter - 05: Questions and responses;
  • Chapter - 06: Managing difficult behaviours;
  • Chapter - 07: Building rapport;
  • Chapter - 08: Using your voice;
  • Chapter - 09: Giving and receiving feedback;
  • Chapter - 10: Non-verbal communication;
  • Chapter - 11: Coping with stress;
  • Chapter - 12: Visual support;
  • Chapter - 13: The training environment;
  • Chapter - 14: Evaluating training;
  • Chapter - 15: Checklists

Review

"If this isn't already in your training library, it should be." -- Training Magazine

Promotional

A practical and instantly applicable guide to training in groups, regardless of size. Includes course design and development, handy tips, checklists and quick reference guides.

Long Description

Condensed source of practical advice for training in groups of two or more people. Updated with the latest thinking, this comprehensive guide covers: The training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment and Evaluating training.

Review Quote

"If this isn't already in your training library, it should be." -- Training Magazine

Promotional "Headline"

Comprehensive guide to all the key stages of successful group training regardless of size

Feature

* Comprehensive guide to all the key stages of successful group training regardless of size; * Split into two sections: design and development of training; delivery and training skills; * Concise chapter summaries and trainers tips to clarify thinking; * Extensive checklists providing a useful foundation for preparing a training course; * New sections on giving and receiving feedback and group training vs. facilitation

Excerpt from Book

Introduction to the training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment; Evaluating training; Checklists

Details