Curated with passion, meticulously inspected for authenticity, shipped with swiftness.
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Embark on your own treasure hunt today. The Hidden Gems Emporium awaits.
NOTE:
We believe in transparency and quality control, which is why we video document every order's packing and labeling. This ensures your treasures arrive exactly as described and provides documented proof of their initial condition for everyone's protection.
We take great care to ensure all items are accurately described and photographed. Please ensure you carefully review all listing details and ask any questions before purchasing.
- We only accept returns for damaged or incorrect items that are reported within 48 hours of delivery.
- We do not accept returns for buyer's remorse or change of mind.
- We do not offer a grace return period. All sales are final, except for damaged or incorrect items reported within the specified timeframe.
For Damaged Items:
- We carefully inspect and pack all items securely before shipping.
- Once your treasure leaves our care, eBay's Buyer Protection program kicks in, offering additional safeguards against unforeseen transit complications. We advise purchasing shipping insurance for fragile or high-value items to provide extra peace of mind during their journey.
- Buyers must provide clear photos or videos showcasing the damage alongside the original packaging and shipping label with a tracking number within 48 hours of delivery.
- It is the buyer's responsibility to inspect the item upon arrival and report any damage promptly.
We reserve the right to refuse returns or charge restocking fees to cover return shipping and handling costs if there's evidence of:
- Intentional damage or manipulation to the item.
- Misrepresentation of the item's condition by the buyer.
- Returns initiated outside the specified timeframe for damaged or incorrect items (48 hours after delivery).
- Items returned in significantly different condition than they were shipped, suggesting misuse or mishandling by the buyer.
Additionally, we reserve the right to refuse future purchases from the buyer.
Please ensure you are fully satisfied with your purchase before finalizing your order.