Seller

30 Days

Money back or replacement (buyer's choice)

Buyer

30 Days

Money Back

To receive credit, cores must be returned within 30 Days of the date your order was placed. Cores must be complete, rebuildable, fit the same vehicle application and be returned in the box the remanufactured part came in. This means the part you send back needs to have whatever components (like pulleys) came on the remanufactured part. The box helps identify the part and proves to the manufacturer that the core replaces one of their products. Obviously, the core won't be working well (or you wouldn't have replaced it) but it can't be smashed, rusted solid, or otherwise unusable. (We rarely reject a core. If the part came off a running vehicle and just wore out--no problem. But please don't send a part that's been soaking in junkyard mud for 5 years and expect to receive core credit!) Shipping charges on cores aren't refundable. (Before sending back a core, you'll need to decide if the core deposit is worth the shipping cost.) As with any return, before returning a core you must obtain and follow return instructions from us. Please note: All fluids must be drained from the core The core must be securely wrapped in plastic and sealed Cores must be returned in the packaging used in the shipment of the order sent to you Your core will be inspected to determine if the core is rebuild-able Core return shipping charges are the responsibility of the customer. These are not refundable.