Publisher Description

Are unpaid and overdue invoices driving you crazy? Do you hate chasing up customers because you don't know what to say? You think you might upset them or embarrass yourself and then lose them to the competition? For some business owners, it's just a nightmare!Lots of businesses avoid chasing up overdue invoices, but the truth is, the longer an invoice is outstanding, the more likely it is never to be paid at all - it will become a bad debt. Too many bad debts can lead to the loss of your business (and worse). Fortunately there is a way for all small businesses to get paid on time. It's easy, proven and needs no special skills.Jan owned and managed a successful small business for many years. In GET PAID! she demystifies how she got her customers to pay on time just with efficient invoicing and customer service, and she outlines the five simple steps she used: 1. How to set up for collections success.
2. How to feel 100% confident asking for payment.
3. How to minimise problems that cause payment delays - "the insider secret".
4. Exactly what to say, when and to whom.
5. How to spot RED FLAGS and what to do about them.Jan's simple method proves that customers most certainly do, and most certainly will pay on time (and even early) when they are asked for payment politely at the right time.

Author Biography

Jan ran one of the most profitable small businesses in Australia, achieving profits of 24% when most competitors struggled with just 3% or 4%. Jan's profit margin was so much higher simply because her customers paid within 21 days and provided cost-effective repeat business and referrals. Strong cash flow gave Jan the opportunity to focus totally on profit, growth and business value - in fact, her business became so valuable that she sold it for a record price and retired to France.

Review

'This book should be compulsory reading for all business owners. It covers the full spectrum. Training customers, using technology, collection tactics, controlling the process and early warning signs, are just the beginning of what you will learn here. 'It's easy to follow, makes perfect sense and contains a litany of practical advice.'

- Greg Savage, Recruitment Business Growth: Board Advisory, Consulting, Investment, Keynote Speaker'Literally, GET PAID! is the super-game-changer that small business has been waiting for.'

- Tony Hall, Recruitment Industry Management Consultant, CEO, Senior Talent Specialist, Travel Industry Advisor and Board Member'Since implementing the first step of GET PAID! we have better control of our cashflow and can concentrate on growing the business rather than being distracted chasing payments. We now have strong repeatable systems and better controls thanks to GET PAID! Some small tweaks have made a big difference. Thank you, Jan!'

- Sharon Austin, Director, Intelligent Recruitment'Jan's book is a super-easy read and contains a huge amount of valuable, practical information that you won't find readily available unless you've had the experience yourself.

'Using her expert knowledge and experience in this area she has set out a proven, easy-to-follow regime to get invoices paid and get paid on time. Highlighting "Key Points" and "To Do" suggestions at the end of each chapter practically does the work for you.'

- Elizabeth McMurray, Teacher of Communication Success Strategies, Author of Power to Participate: How to mix and mingle with ease

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