Free local pickup: You will receive a SMS / eBay message when your order ready to be collected. 

Pickup is between Mon - Fri 8am and 4pm. Note: Strictly by 4pm to avoid the Click & Collect (Pickup) unattended or closed. 

All Click & Collect (Pickup) orders will be kept for 30 days from the day you've placed your order. After 30 days your order will be cancelled and refunded, unless extension on collection period requested.

We accept credit or debit card and bank payments with PayPal only.

Please note we'd require immediate payment when buyer uses Buy It Now.

Your item will remain available for others to buy until the payment is complete.

If you are satisfied with our service and this eBay transaction, please remember to leave positive feedback.

Finally, if you have any questions please feel free to contact us.

We will accept any new, returned item, purchased from our stock, provided it is in resalable condition within 30 days from the date of sale. New returns must be in their original box with all original packaging enclosed. The Purchaser must pay for any postage costs back to Nunawading Toyota. All products sold by Nunawading Toyota are covered by the manufacturer’s warranty repair/replacement policies only. Any mistakes made by Nunawading Toyota will be resolved at no cost to the buyer and postage fees will be covered.

Regardless if the mistake was made by Nunawading Toyota or not, the purchaser is required to assist Nunawading Toyota in taking the item to their local post office in order to begin the return process. Failing to comply will be considered as an agreement in keeping the purchased part/accessory. Assistance in taking the part to local post office will not apply to parts that weighs over 20kg or the length over 110cm, please contact us for other options.

Please note: Below are parts that we will not accept returns for, unless damaged or faulty:

Mechanical: Gearboxes, transfer cases and Motor engines

Electric parts: Ignition coils, Starter motors, window regulators/actuators.

Liquids: Coolants, transmission oil, hand cleaners.

Large accessories: such as bull bars and towbars.

Once your purchase has been dispatched, we are unable to add to it, cancel or modify your order. If it's been less than an hour since your purchase, and we have not sent the item yet, you can cancel your order yourself on eBay. Otherwise, you will have to contact our Customer Service Team by phone for direct cancellation.

Please note: Once the order processes and has entered the warehouse for picking and despatch, we will do our best to cancel if notified by phone within 1 hour, after this time or if communicating by message we will do our best but cancellation is not guaranteed.