All Mechanical (Except Engine/Gearbox/Transmission)

Invoice Terms

EKW Group members hereafter referred to as 'the company'.

'The company' Warranty customer satisfaction for a period of 90 days. from date of purchase on all mechanical parts sold.

UNLIMITED KILOMETRES: unless otherwise stated on front of invoice.

NOTE: Truck and performance parts come with 30 day warranty unless stated otherwise on invoice.

All warranties are parts only. In the event of a claim 'the company' will not be held responsible for consequential loss or damage, labour, towing, loss of income or down time. Due to failure of any part sold.

ELECTRICAL COMPONENTS: All electrical components come with a 3 months warranty unless stated otherwise. All electrical items will only be replaced, NO REFUNDS given on electrical parts.

ENGINES, GEARBOXES, DIFFERENTIALS: Warranty will be void and no claim recognised where such failure has occurred due to or caused by;

A) Incorrect or lack of oil lubricants or fuel.

B) Overheating or heat tab missing.

C) failure to carry out proper maintenance.

D) Unauthorised repairs. alterations or dismantle.

E) Improve installation or application.

F) Accident damage, overloading, or misuse.

PLEASE NOTE: In the event of any early signs of malfunction it is the customer's responsibility to immediately cease operation and report problem to 'the company: Failure to comply with these conditions may result in further and serious consequential damage and void any warranty entitlement.

Engines are sold as long bare, any accessories supplied with the unit are for your convenience only.

If fitted are not covered by the warranty and may not fit your model, we recommend that you use your existing accessories.

In the event of any claim being declined 'the company' reserves right to recover any costs involved in dismantling, inspecting repairs, out-of-pocket expense and freight charges.

In the event of any dispute a mutual third party may be obtained to adjudicate the claim.

'The company' will not be held responsible for any verbal or implied representation.

All claims must be accompanied by this official receipt/invoice.

To Protect your warranty becoming void we suggest the following:

A) Radiator and cooling system to be flushed.

B) Renew all belts, hoses, radiator cap, spark plugs, oil and oil filter.

C) Diesel – Injectors, and injector pump to be serviced and fuel filter to be replaced.

Returns Terms & Conditions

We offer warranty depend on all items

RETURNS: Parts will only be accepted back if they are in the same condition as sold.

We offer warranty depend on all items.

If you need to return an item, please open the return, and select the reason "I changed my mind". Once that is done a return label will be issued. All parts are covered by our 30-Day Money-Back Guarantee.

PANELS - INTERIOR PARTS: Are sold as inspected and will only be accepted back if the incorrect model has been given. A full money back refund will be given in such cases. It is up to the customer to choose the correct make, model and body type required and 'the company' cannot be held responsible if incorrect information is given. Panels, interior parts etc. will only be accepted back in the same condition as sold.

No returns on cut sections.

Any special buy-ins will not be accepted for credit.

DO NOT dismantle any parts.

A 20% handling/ restocking fee may be charged on goods returned for credit.

Refunds will not be given if you simply change your mind or make a wrong choice.

Returns will only be accepted if the item is faulty or does not match the description.

Please call us first if there are any issues with the item purchased.

Shipping Terms & Conditions

FREIGHT: 'the company' run a delivery and pick-up service in the Melbourne and Metropolitan area (subject to loading and unloading facilities).

Interstate- interstate and international freight can be arranged on behalf of the customer. Note that the goods are deemed to have left our possession and the customer deemed to have taken possession after the goods.

A) Leave our premises or,

B) Leave our delivery driver's possession.

As such any goods in transit to the customer are the customers responsibility, this includes freight costs insurance etc. Return will only be accepted if returned to our premises, freight pre-paid unless arrangements are made with 'the company' who will direct you to which carrier and mode of transport should be used.

We would point out that where it is reasonable to send goods that are required urgently by a costly overnight fast freight company it is rather unwise and uneconomical to return the trade-in or same component if it is faulty, by the same costly freight system. It would be, we suggest more prudent and economical to return such goods by a far less costly general carrier or rail freight.

EKW run a delivery and pick up service in the Melbourne and Metropolitan area (subject to loading and unloading facilities).

Pickup Available upon request during business hours only.

Interstate and international freight can be arranged please contact us for a freight price.

Small Items will be shipped via express Australia post.

A tracking number will be emailed once items are shipped.

EKW

Welcome to East Keilor Wreckers (EKW) EST 1976.

Australia’s leading auto parts recycling experts.

East Keilor Wreckers are one of Australia’s first auto parts recycling Wreckers’ and with over 35 years of experience we are still doing what we do best and that is recycling auto parts to this industry and to your needs.

We offer great quality of new, used, aftermarket, reconditioned & rebuilt parts for all makes and models, as we have several divisions within our company.

At East Keilor Wreckers we sell parts and also buy vehicles for wrecking and ready to go off the shelf items as we have one of the best inventory systems known to the automotive industry.

We offer delivery Australia wide with an established rapport with couriers you will be certain to obtain your goods in a rapid and timely manner. EKW also offers free Melbourne Metro delivery to all mechanical, panels, repairers’ workshops.

East Keilor Wreckers has a solid track record as a reputable, experienced and customer-focused organisation in this industry and our focus is total customer satisfaction.

We have an experienced sales team and you are guaranteed to speak to knowledgeable staff representatives as all of our staff members have computerised with complete access to our inventory system for all parts enquiries.

All parts are quality checked, tested and cleaned before distribution.

Opening Times

EKW

Monday To Friday 8:00 am - 5:00 pm

FAQ's

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