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About APD Auto PartsSafety of FundShippingCustomer ServiceWarranty

About APD Auto Parts

APD auto parts deeply knows people's lives and livelihoods depend upon cars and trucks, so everything we do is centered around providing customer value, both in the quality of our products and service.

The quality control department makes field visits to the factories to ensure that their qualifications are consistent with our requirements. Therefore, we are confident that the auto parts we selected are your best choice under comprehensive consideration of quality and price.

Safety of Fund

We have registered for payment management of eBay, customers pay for orders as usual, and then the payment will be fully managed by eBay, which will make your payment and order more secure.
If an order requires additional payment or refund, to ensure the safety of your funds, please contact us via eBay messages.

Shipping

We will provide tracking numbers for Domestic orders in the next working day; packages will be shipped out via UPS/FedEx/USPS. Overnight shipping service is not available. UPS TWO DAYS service needs extra charge, normally around $30-$60. We don’t recommend booking expedite shipping service as the carrier sometimes is not able to arrive on time.

The tracking number for international orders normally will be provided in 3 working days. Packages will only be shipped out via expedited international shipping service. For countries with direct flights, normally it will take around 3-7 working days in transit; for flights that need to transfer, normally it will take around 10 working days.

Customer Service

Due to the arrangement of work, sometimes we may not be able to reply to you immediately, but please believe that whether it is before or after-sale issues, we will reply to you as soon as we check the message and try our best to help you solve the problem.

Warranty

Brand new products - 1 year warranty - 30 days return policy

New-other products - 90 days warranty - Return is not accepted