- Unit usually ships 1-3 working days after receipt of payment.
- Avoid Freight Charges! Winning bidder can pick up at our San Diego, CA Warehouse.
- Item ships "Curbside Delivery" via common carrier; it is not the driver's responsibility to bring freight into house, garage, etc. Drivers do not assist with unpacking, set-up, or clean up.
- Packages are sent Signature required.
- Please include a daytime phone number in the shipping information at the time of check out
Most items ship out within 1-3 business days by FedEx or Common Freight Carrier. Large items are shipped via Motor Freight Standard curbside delivery. Most shipments take around 3 to seven business days for delivery. Items shipped via Common Carrier will have a flat rate shipping charge applied to that item. All standard deliveries will be brought to the door or threshold of your house or building. Your shipping includes insurance and all additional charges related to residential deliveries such as liftgates. If you require faster shipping or additional services such as flights of stairs or inside delivery, please contact our Customer Service Department for rates. Please contact us for special service deliveries. No shipments or deliveries are made on Saturdays, Sundays, and holidays.
BeverageFactory will not ship outside of the 48 contiguous U.S. states including Alaska and Hawaii, Puerto Rico or APO addresses and PO Boxes. Many of our items can be picked up at local warehouses to save on shipping. Please call us before you bid so we can confirm that it is available in your area.
Receiving Merchandise
When receiving shipments from Common Carrier it is recommended the Buyer have two people to help receive and move the item. All truckline deliveries must be inspected upon arrival. Please inspect the exterior of the packaging for damage. Make a note of any exterior damage on the bill of lading. Carefully remove all packaging and inspect the merchandise for dents, scratches, or other shipping damage. If there is damage, contact us immediately before accepting delivery. Save all packaging and do not destroy boxes etc. in case of return. You have 48 hours to file a damage claim. Claims filed after 48 hours of receipt may not be honored.
We accept returns for items within the first 30 days of receiving your merchandise for any reason. We will not charge a restocking fee as long as you return them to us with the following conditions. You may return it for a prompt merchandise exchange, credit, or refund within 30 days of receiving your order as long as all merchandise is returned in new condition (unused and in original factory condition), with all original boxes (including all packaging materials), documentation, instructions, and accessories. All returns are subject to our inspection and approval. Personalized and custom items, and shipping and handling charges are non-refundable, and return shipping charges are the sole responsibility of the purchaser.
All returned merchandise must be accompanied by a valid Return Authorization Number. To initiate a return, please contact our Customer Service Department. Once you obtain your Return Authorization Number, you have 30 days in which to get the product back to us. You are responsible for arranging the return shipment of the product. We reserve the right to deny a full refund of the purchase price if the product is not returned in this manner. Items that are returned damaged or without proper packaging materials are subject to a 15% restocking fee. It is important to save all packaging and not destroy boxes in case of a return.
This auction is placed by The Beverage Factory, a family owned business founded in 1997 and based in California. We offer unique products to make, store and dispense your favorite beverages! We bring over a decade of experience and knowledge from the brewing and beverage industry online. From our extensive line up of kegerators and wine storage units, to our water dispensers and draft beer parts, you'll find our specialized selection of beverage equipment second to none. We're committed to continually bringing unique and exciting beverage products and appliances to you at great low prices. In addition to our great product selection and low prices, we believe in direct access customer contact. When it comes to sales & service, we promise:
- No voice mail...a person will always answer the phone during business hours.
- Our staff will be knowledgeable, efficient and courteous when handling your sales and service needs.
- We try to offer the prices will be the best anywhere.
Our goal is to provide a source where home owners, business owners, aficionados, and hobbyists can find beverage equipment and hardware to fulfill their particular needs. So whether you're building a home bar, designing a custom wine cellar or looking for a special gift, Beverage Factory would love to earn your business.
Winning bidder can pay through PayPal or by credit card (Visa, MasterCard, Discover, American Express). Items paid for with Paypal must be shipped to the confirmed shipping address associated with your Paypal account. If you intend to ship to a different address please call in your payment by phone. We will need a deliver to phone number before we can ship your item.
CA residents must add sales tax to price. No Sales Tax is applied to purchases made outside the State of California.
The Beverage Factory
8510 Miralani Dr.
San Diego, CA 92126
Hours of Operation:
M-F 7am-6pm PST
Sat. 10am-2pm (sales only)
