Shipping:

-We do not ship to Alaska, Hawaii, Puerto Rico

-We do not ship internationally outside the United States

-Shipping can be combined for multiple item orders

Local Pick Up

-Local pick up location: Video Games Etc! 3005 Wiley Blvd SW Cedar Rapids, IA 52404

-Payment via PayPal must be confirmed during Online Sales Office hours

-Items can be picked up during local store business hours 

     Monday-Saturday 10:00 AM - 9:00 PM

     Sunday: 11:00 AM - 7:00 PM

Payment:

-Only PayPal is accepted at this time

-Tax will be added for sales in Iowa(6%) and Illinois(7.25%)

-Payment must be made within eight(8) days, failure to do so will result in an unpaid item claim

Communication:

-Office hours are from Monday-Friday 9:00 AM - 5:00 PM

-We are out of the office on weekends and holidays

-Due to auctions ending outside of business hours, detailed answers may not be available outside of business hours.

Return Policy:

-Returns accepted on a case by case basis

-Local pick up returns must be inquired through Online Sales Office

-Local pick up returns refunded via PayPal not in local stores

-Return inquires must be made within 30 days of delivery

-Shipping will not be reimbursed

-Auctions labeled “AS-IS” are sold with no guarantee of function or warranty expressed or implied

Customer Satisfaction:

Due to new eBay policies anything below 5 star detailed seller ratings is looked at as a negative. Positive feedback is usually left upon receiving payment.

We appreciate if you do the same upon receipt. We strive for 5 star detailed seller ratings. If there is any questions, concerns or issues please let us know before leaving negative feedback.

We will try to rectify situations as best we can.