1. We ship to your order address only. Please make sure your shipping address is correct before you pay.

2. Item will be sent out within 24-48 hours after clear payment received (excluding weekend & holiday).

3. Arrival time (estimated):

    > United States: 7-12 working days

    > Australia, Canada: 8-15 working days

    > Germany, France, Spain, Eastern Europe: 21-30 working days

    > Other countries: 28-35 working days

4. Shipping time is only estimated and not guaranteed. If not get item after 30 days, please contact us for solution.

5. Delivery to the remote area like Alaska, Hawaii, Puerto Rico, APO/ FPO only support Postal service, No faster shipping. If you Pay means you agree with the postal service. Thanks for your understanding.

1. We Only take PayPal, Other payment methods are Not accepted.

2. Payment Must be made within 8 business days after the end of the auction, Or unpaid dispute will be filed to eBay for the non payable bidders.

3. We can exchange the item within 30 days after your receiving if it is defective.

4. Returned item must have all original packaging and accessories.

5. We would like to pay the return postage if there is any quality problem.

6. It may take up to 5 business days to process your return after we receive your product.

7. If you don't like the item, you can return it to us, but in original box and pay for the shipping postage, we will refund you the item value after we receive the item.

1. We will send it as personal gift with low value. But we wouldn't pay any tariff in your country.

2. If you are satisfied with our service, please leave us a 5-star positive feedback.

3. We will automatically leave a positive feedback to everyone shop here and leave us positive feedback.

4. If you have any questions please contact us before you leave us neutral or negative feedback, we will try our best to resolve the problem, since negative feedback won't help with your problem.

5. Due to the difference of time zone, sometimes the reply to your message will be delayed with 24 hours(excluding weekend & holiday). Thanks for your  understand.

1. Children who are going to have a sibling can benefit from having a doll. Pretend play can help children see how babies need diaper changing, how they eat, etc.
2. Dolls can help bring joy to those suffering from Alzheimer's or dementia. Caring for a doll is said to bring some happy memories of early parenthood and help seniors feel needed and useful.
3. Dolls can help fill the void of a loss child. Some one have experienced a devastating loss, including miscarriage or not being able to have a child, and our dolls help them through these difficult times.
4. Caring for a reborn doll can help reduce stress and anxiety.
5. Dolls can comfort elderly people and keep them company while recovering from surgery.
6. When children care for a doll, they learn how to be a caregiver!
7. Reborn dolls can give elderly people "meaningful engagement" which helps improve their mood!
8. Since many people in nursing homes have reborn dolls, this helps boost social interaction, and provide a feeling of connection with not only their doll but also the people round them.
9. You can change our dolls into whatever outfit you want. Depending on the size of the doll you choose.
10. They're cute! Many of our dolls have such a sweet face that makes it impossible not to cuddle with them!

1. Should the hair be at a mess, you can spray water onto it and comb it with a metal comb. Then dry it naturally and it will be fluffy and pretty again.

2. They are poseable but please be gentle when you move any part of the body. Due to the delicate nature of each doll, please take extra care when you touch the heads or take off the clothing.

3. Please avoid using ink or markers near your dolls since they can be stained and permanently damaged.

4. To preserve the fresh appearance and bright colors of your dolls, you need to keep the dolls out of direct sunlight and to dust it regularly, especially inside the folds of the costumes.