All orders are sent using Royal Mail as our standard free delivery option and will normally be delivered within 2-3 working days. Same day dispatch on all orders placed Monday to Friday before 2pm. Any orders placed after 2pm on Friday or on the weekend will be posted on Monday.
First class Post - £1.50
Special Delivery - £8
International Delivery - £8
If you are unhappy with your purchase for any reason, then we will gladly refund your purchase. We do ask to please return items with the original packaging if possible and to leave hygiene seals on suits, please also include a copy of the invoice received clearly stating on this that you would like a refund for the return.
Please note that we will not accept non-faulty items back that have been worn or without their relevant packaging, labels or stickers.
If you would like to exchange an item for an alternative size, style or item please return the item to us along with a copy of your invoice, please note on the invoice what item is required as an alternative.
In the case of faulty goods, please detail nature of complaint, listing date of purchase and care given to product. In all cases of complaint we will endeavour to substitute faulty goods with an identical replacement, or substitute the goods with ones of similar value. This does not affect your statutory rights, and you may of course choose to have a complete refund if you are not 100% happy.
Return costs are to be paid by the customer unless otherwise agreed prior to an item being returned. We advise that customers keep either proof of posting or a receipt as we cannot be held accountable for items lost being returned to us. Copies of this policy are available in PDF or hard format on request.
Returns Address:
ALLENS OF KINGSBURY
80 BARDON VIEW ROAD
DORDON
TAMWORTH
B78 1QB
We accept PayPal Payments Only.
We are a small family run business specialising in swimwear and have specialist expertise in competition swimwear and have been providing great service and knowledge to our customers for over 40 years. We stock a wide range of swimwear and accessories from all the major brands.
