Frequently Asked Questions

Question 1: Is the camera wireless?

A: The camera is wired, the line length is about 1.3 meters, suitable for most notebooks desktop computers

Question 2: Is there a microphone?

A: Built-in sound-absorbing microphone, chatting and talking clearly.

Question 3: Is the camera driver-free? How many plugs are there?

A: The camera is driver-free, plug and play, the system can be complete. There is only one USB connector.

Question 4: What happened to the blurred picture after the camera was received?

A: Manual focus, blurred picture can rotate the lens to adjust the clarity, when using the camera do not backlight.

Question 5: Why is there no sound when the camera is received?

A: No sound microphone can be set under the solution: chat software "system settings" - "audio and video calls" - microphone rotation: "USB device" can be.

Question 6: What is the problem of whistling, echo and noise during voice test?

A: Built-in sensitive microphone, do not test close, otherwise it will produce whistling and other noise echo, find a friend who is not together at a distance for voice testing will be normal.