We are always working hard to ensure your package arrives as soon as possible.

Your order will be shipped within 1-2 business days upon full payment received. We ship to Germany and Mainland UK ONLY, no P.O.BOXES, or APO'S. All items are in stock when they are listed. Inventory is tracked and updated regularly. However, if demand exceeds our supply, we will give the customer the following options: a) full refund; b)have the item back ordered and shipped when it becomes available; c)we will offer other items in similar style and quality. The item will be shipped directly from our warehouse. If we are unable to deliver to your address, we will refund you payment immediately. Please Note: Processing and delivery days in listing do not include weekends and Holidays! Freight shipments can take 1-4 weeks to deliver the item. We only ship to the confirmed Paypal address. We reserve the right to cancel any order for any reason at any time.

We are not responsible for undeliverable addresses.

Important information regarding current World situation:

Please note that these delays are entirely out of our control. Our staff cannot do anything about delays parcels nor will the postal service start investigations before the specified 'waiting time' is up. We can guarantee that we will dispatch your parcels in 1-2 days without any delays Thank you for your understanding and patience.

We offer a 60-day return policy from checkout date. We cannot give refunds or replacements after the 60-day limit has expired.

Please contact us before sending item back, as we need to confirm return address. Please note that unauthorized returns will not be accepted. If you need to return, please confirm the problem of the item and contact our customer service representative and let us know the detailed problem by sending us some pictures for confirmation. (E.g. you bought wrong model or wrong colour). In the event that you receive the item that is not to the standards above, please contact us via e-Bay messages.

The following kinds of products may not be returned under this policy:

(a) food, drink

(b) DVDs, CDs and other audio or video or audio-visual recordings;

(c) computer software (whether on CD-ROM, DVD-ROM or otherwise);

(d) newspapers, periodicals, magazines or similar products;

(e) toiletries and cosmetics;

(f) any product made to your specification;

(g) any product made to order;

(h) any product personalized or adapted for you;

(i)medicines.

All refunds will be issued within one week of us receiving your returned item(s), as we need time for inspecting the returned items. We do our best to process as quickly as possible. IT IS NOT OUR INTENTION TO MISLEAD BUYERS INTO PURCHASING OUR ITEMS SO PLEASE READ THE TITLE AND THE DESCRIPTION CAREFULLY. Your bid / purchase of the item implies you agree to these policies. We reserve the right to decline any returns if the above guidelines are not followed.

PayPal is our preferred method of payment as they accept nearly all cards and payment methods. Please ensure that your PayPal address matches your ebay address to prevent delays or cancellations. For any questions or account opening with PayPal, please refer to their help pages.