This activity tracker requires iOS 9.0 & Android 4.4 above, Bluetooth 5.0 (Smartphone only, not compatible with iPad, PC or Tablet)

Tips 1: In consideration of the unconscious wrists flipping during use, we have some restrictions on the function of “wrists flipping to lighten screen”. If you are standing, it is recommended that your hand lift the wrists naturally from the side of your body to watch the screen (the screen should be horizontal as much as possible). If you are sitting, you can turn the wrists 90 ° outwards and then turn them inwards (the screen should be horizontal as much as possible). It is recommended to try more to grasp the best angle.

Tips 2: The Bluetooth distance of fitness tracker is 10m(32.8 feet). If the Bluetooth connection is disconnected, it is recommended to unbind the device in the app, and then rebind it to restore the connection (no data usage will be affected).

Tips 3: To ensure your app can track your data and your watch can receive notification, you need open related authority of app in your phone and keep app working in backage even screen closed. Please read the manual for the reason why your app can't work in the backstage.

You can get more colors of watch band on Amazon (Search: BrilliantHouse S5 fitness tracker bands)

Special strength of BrilliantHouse electronic product

1. Customized design of box and laser logo, fashionable with sense of future.

2. Online instruction video and revision operation manual, eliminate any confusion of disorderly guidebook.

3. One on one support， 24/7 online email， we can support "Get your money without return" if device got in trouble, no worry about the service.

FAQ

Q1. Why my BrilliantHouse fitness tracker could not be turn on?

When you get the BrilliantHouse fitness tracker, long press the touch button(on the bottom of screen, rectangle) for 5 seconds, if it still cannot be turned on, it means that the watch is out of power. Please charge it to activate.

Q2. How to charge the BrilliantHouse activity tracker?

You can see the guidance on this page(above), or see the instruction in package. Both 2 sides of watch band can be removed, but only one side with metal piece can be charged. When starting charging, watch will vibrate once, and the charging icon will show on screen, if not, turn the watch to another face and plug again.

Q3. How to set the date and time of BrilliantHouse fitness tracker smart watch?

The BrilliantHouse fitness tracker will automatically synchronize the time and date with your phone after connection. When the fitness tracker is out of power, there may be an error in [time] when you operate it again. After the battery is fully charged, please connect your phone again, it will automatically synchronize the time to the right one.

Q4. Why the notification function not working when I using? How make it work?

Please follow the reminder in app when your FIRST CONNECTION, open all the related authority of app in phone and keep app working in backstage even screen closed. You can also WATCH THE VIDEO: youtu.be/J3oBwv0NmbQ to understand how to use this item clearly. Especially when you got problem about PAIR WATCH WITH PHONE.

Q5. What about the accuracy of step count data?

To ensure the data accuracy, you need wear the watch close to your skin, and the strap should be one finger away from the wrist.

The three-axis accelerometer is used in the wristband, and the error is about 2%, that's normal for deviation. And any kind of fitness tracker counts steps by hand moving when you walking, the step counts data needs some time to update when you walking a while. If you walking less than 20 steps in a period, the step counter would not count. (To reduce the wrong count when you working and sleeping)