This is a used, not refurbished, older system. I have no history on item listed. As you can see from the pics it's in very good shape for it's age with little cosmetic wear. It is not missing any pads, screws, covers or keyboard keys and includes a New Dell Charger with Home & Auto Power Cords, New Sealed Windows XP Pro, New Sealed PowerDVD, New Sealed Sonic RecordNow, Office XP and Drivers DVD Restore Disks. I ran a hard drive test and posted the results in the pictures. The battery does hold a very, very small charge. I played a music CD for 4 minutes and the battery was down to 50%. I don't know how accurate the meter is, it did play a music CD for 4 minutes. The only problem I'm aware of is the palm rest of the bettery is very sticky, so I placed a piece of clear tape over it. I'm not sure if all the available drivers are installed. For those unreasonable buyers, this is an "as is", not refurbished, not new, 15+ year old system that may need some work I am not aware of. Windows XP is not safe to use on the internet and is not supported by Microsoft. The internet hardware is out of date. Do not buy this to use on the internet. See all of the pictures for items condition and description.