We hold MSDS (Material Safety Data Sheet) for all hazardous goods.No MSDS is required by EU regulation to all neutral products however we can provide on request with wholesale orders. This service is available upon request as a PDF file.

All our products are labeled in accordance with the new European regulations for Classification, Labeling and Packaging (CLP).

Goods will only be sold to people over the age of 18. The buyer acknowledges that they are over the legal age in their country or territory required to buy or handle any goods supplied. Minerals-water.ltd holds no responsibility for the applications of our products once they have left our premises. We use third party couriers to distribute our products. . Please read our full terms & condition before purchasing any product.

We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials.

Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible.

Whilst we do our utmost to ensure goods are delivered on time, we cannot hold any responsibility for goods once they have been dispatched

If you are not entirely happy with your purchase, contact us within 14 days of receipt of your purchase and we will refund your money.

All we ask is that you pay the outward and return delivery costs and the item is fully packaged and unused, a surcharge will be applicable if not returned in this condition.

Please feel free to contact us with any questions by sending a message through Ebay. We will respond within one business day.