Key Features: Brand Name: AmScope Model No: UBW500X0200M AmScope microscopes are made of the finest materials and with the best optics to ensure that you get precise answers and solutions to all your endeavors. This brand new 3D digital zoom microscope comes with 2MP USB digital system and sophisticated multi-functional software, compatible with Windows 7/8. This item not compatible with Windows 10. It offers 5X to 500X magnification powers (manual, adjust without lens switching), captures still microscopy images, streams and streams live videos on your computers. With the unique ultra-clear image processing technology, it provides extra-ordinary quality of images and videos with wider visible area, ready for multimedia presentation. With built-in white light 8-LED ring light, the microscope comes with a metal stand, a 360 degree microscope holder with ball-connection design and a 360 degree rotatable round objective plate offering the most possible flexibility. The user-friendly software allows you to preview live images, streams live video, capture still pictures, edit captures and conduct measurements for straight line, polyline, rectangle, polygon, circle, ellipse, arc, distance, dot-line distance, parallel line distance, angle and calibration. In addition, you can make magnifier, circle label, square label, diamond label, color setting and etc. This microscope is perfect for skin check, scalp check, hair check, ear check, visual assistance, printing inspection, textile inspection, jewelry inspection, science learning, lab equipment, medical care & examination, dissection examination and industrial inspection (PCB inspection, electronics device inspection). Features: Specifications: Packing List:
Shipping & Handling:
|
Return Policy
We offer 30 days from the date of receipt (verified by tracking information) to request a return on a unit. To do so, please send us a message through eBay member to member messages, with your reason for return, requesting an RMA number.
Note that shipping costs are borne by the customer. Returns requested after 30 days are not valid, and any returns sent without an RMA number will be returned to sender at the sender's expense. Also, please insure all items shipped back, as damage to items by the courier during the return shipment to us are not covered otherwise.
Please keep all original packing materials, as they are required for return (or a 10% restocking fee will be charged). Returned items must be in new/usable condition unless defective on arrival to you.
Warranty Information
We, AmScope, provide all warranty services. Please feel free to contact us whenever you need help by messaging us from the store you purchased the product from.
- Five Year Warranty for Microscopes - All our microscopes come with a five (5) year factory warranty against manufacturing defects, covering labor and parts.
- One Year Warranty for Accessories - All our microscope accessories (USB cameras, illuminators, illumination, dust covers, and etc.) come with a one (1) year warranty.
Note: Buyers bear the cost of shipping and handling cost round trip for warranty services. Warranty does not cover consumable accessories and parts such as bulbs.
Warranty service times vary throughout the year, and are processed in a first come, first serve manner, when parts are available and in stock. Most repairs/replacements are done within 1-2 weeks, however if there is a long line during the busy season, or if your parts need to be ordered from our manufacturer, processing times can be up to 6-8 weeks. We appreciate your patience and understand everyone has a critical need for their unit, and do everything we can to ensure that these requests are handled as quickly as possible.
Defective/Missing Items
For defective items or any missing items from your order, please contact us right away to let us know of the issue.
We allow a 30 day period (from the date of receipt of the item in the mail) to report such issues--any items missing after that time frame will need to be purchased, and any defective items will be treated as warranty issues for repair or replacement only (no returns for refund).
For missing items and broken items, we do require a picture of the shipping label on the box, and of the items that arrived with your unit for verification before we can send any missing items or replacements to you.
Return Procedure
To initiate an RMA, please send us a message through the store you purchased it from. Include your order number, reason for return, and if any pictures are required for your claim, please include them also.
From there, we will process within 24-72 hours, and if approved, issue you an RMA number and instructions on where to mail your unit back to. If qualifying for return shipping covered by us (for defective items within 30 days of receipt), your return label may take another 24-48 hours to process and be received in your email inbox.
Follow the issued instructions, and once received, we will process the item in, and check to ensure everything is there. We will contact you when the item is ready for return shipping (if a warranty request), or simply issue your refund with the appropriate deductions (if any) once processed.
Processing is done first come, first serve, and can take between 1-4 weeks to process (depending on how many requests we currently have in queue). We thank you for your patience while we work on your request.