Our Mission
To sell quality products to desired customers with good customer support, fair pricing and smooth transactions
Payment Policy
We accept only PAYPAL secured payments in mutual benefit of both the Buyer and Seller
Returns for Refund
We are committed to provide good quality products. There might be times where you need to return the goods back for certain reasons
We recommend you to check you goods as soon as they arrive
Please contact us within 14 days of purchase if you received defected or faulty product for replacement or refund
We have 30 days return policy, where if you change your mind you can return the goods back to us, unused in its original condition and we will issue a refund after deducting 20% admin and postal charges
Goods must be returned carriage paid
Feedback
We encourage customers to leave feedbacks to help us evaluate our service. We work close to our customers to resolve any issue in a professional and timely manner. Please contact us via eBay messaging service to resolve any problem with your purchase before you leave a negative feedback.
Postage policy within UK
We use ROYAL MAIL postal service to deliver all our goods
You can choose from the below:
1. Royal mail normal post – FREE (2-5 working days)
2. Royal mail 1st Class post – 1-3 working days
3. Royal mail Actual next day – Guaranteed next day delivery, before 1pm
Please note: we use DPD service for parcels weighing more than 2KGS. This is a signed for service and tracking number can be provided on request.
Scottish Highland and following Postcode incur additional postage charges
BT/IM/PA/ML/KA/G/KY/PH/DD/AB/IV/KW/HS/ZE