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Product Description
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| 1. Payment methods accepted: Paypal only. 2. Payment must be received within 7 business days of auction closing. 3. We ship to your Paypal address. Please make sure your address is correct before you pay. |
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Shipping |
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1. We ship your orders within 1-2 days after the payment cleared.
E-packet only ships to United States、United Kingdom and Australia under 2Kg. DHL Global Mail ships to Europe only under 2Kg. EMS ships to the worldwild over 2Kg for frames and wheelsets. |
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Packing |
| Shipping damage used to be a problem in the world wide delivery, in order to solve this, we design a new box with strong inside structure. It will protect your wheels from violently throwing and pressure on the long trip. Inside the box, there is uniquely designed structure to fix the 2 wheels in position, so it can handle the strong shaking during the shipping. It may have some damage to the box during the shipping, but you will get complete and brand new wheels finally. |
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Return Policy |
| 1. We accept returns within 30days. 2. If the products you received has been defective,or the Item is incorrect due to seller's mistake, we will replace another new one of refund if stock out. 3. Return shipping is to be paid by the buyer. 4. 10% restocking fee will apply if open or used. |
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Warranty&Feedback |
| 1. All items are 100% BRAND NEW, NEVER be used & NOT refurbished.
2. 24-month Warranty for Frame and Rim under normal riding,12-month Warranty for Carbon Accessories. 3.  Feedback is important to us,please contact us BEFORE you give us neutral or negative feedback,so that we can satisfactorily adress your concern. |
| Criteria | Average rating |
| Item as described |  |
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| Shipping and handling charges | |
| We would appreciate that you leave us positive feedback with five star DSRS in the 4 categories. If you have any concern,please do not hesitate to contace us, and we will do our best to bring you a great buying experience on eBay. |
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FAQs |
| 1. What is your Payment ?
For payment, we accept Paypal,if you do not have Paypal account,pls ask your friend to help you. 2. What about customs and duties? All orders are subject to normal import duty, taxes and customs clearance charges in the destination country. International shipping duties and taxes are the customer's responsibility; Customs policies vary widely from country to country; you should contact your local customs office for further information.About the item value, if you want to make it lower avoid VAT,pls contact us,we will on the buyer side to solve this problem. 3. How to track my order online? Once your order has shipped, a Shipping Confirmation email is sent to you with the tracking website and the tracking number. You can use this tracking number to track your order via the carrier's tracking site. 4. What is the processing time and delivery time for my order? We Will Ship out the item within 36 hr with careful package after the processing time .and it takes about 3-10 days if the stock running out. the delivery time will be 7-15 days. 5. How will you package my goods ? Is it safe for them to reach me? We use new packing box which is much more stiff and secured. It will protect the carbon products from the possible violently throwing and pressure during the shipping progress. 6. Do the products come with manufacturer warranty ? Yes,we offer 2 year quality warranty for the frames&rims , 1year for the accessories from our company. |
