Difficult Conversations
by Anne Dickson
A practical and easy-to-follow guide to building confidence in your communication and relationship skills.
Paperback
English
Brand New
Publisher Description
Every one of us faces the need to speak up in difficult situations at some time. We may not like doing it, but not speaking up usually makes matters worse. So how do you communicate to your partner that something they do drives you mad, without it ending in a row? How do you correct or criticise a colleague without generating repercussions that you'll regret? How do you tell someone clearly of a decision that you know will cause disappointment or provoke strong disagreement? How do you handle conflict?Anne Dickson tells you how. She describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will help you to transform the situation.
Notes
Subtitled, What To Say In Tricky Situations Without Ruining The Relationship. Dickson describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will transform the situation.
Author Biography
Anne Dickson is a psychologist, writer and trainer with many years' experience of teaching communication skills and management of emotions. She is the author of several books, including A Voices for Now (0749923938).
Long Description
Every one of us faces the need to speak up in difficult situations at some time. We may not like doing it, but not speaking up usually makes matters worse. So how do you communicate to your partner that something they do drives you mad, without it ending in a row? How do you correct or criticise a colleague without generating repercussions that you'll regret? How do you tell someone clearly of a decision that you know will cause disappointment or provoke strong disagreement? How do you handle conflict?Anne Dickson tells you how. She describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will help you to transform the situation.
Promotional "Headline"
A practical and easy-to-follow guide to building confidence in your communication and relationship skills.
Description for Sales People
Bestselling author of A Woman in Your Own Right, the core textbook for assertiveness trainers throughout the world
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