We offer 30 days money back guarantee on our products, so buy with confidence. Please report to us via eBay Message for any damage within 7 days of receipt. Please note that physical damage or damage as a result of misuse or improper installation on the buyer/user's part is not covered by warranty. Items must be returned back to us in original condition with all packaging included. For all return products, please contact us for the return address. Shipping fee is to be paid by the buyer. We will be responsible for the postage of replacements. Refund will only be made upon receipt of the returned item. Please contact us before leaving a negative feedback, giving us a chance to resolve your problem.