Rokk Building Products (t/a RK Direct) have over 35 years combined experience in the supply of consumables to the building trade.

We are a leading retailer of sealants, adhesives, additives, chemicals, hand tools, power tools and site equipment, carrying a distinguished line-up of global brands covering 28,000 products that include: Bosch, Makita, Ryobi, Stanley, Irwin, Bahco, Soudal and Everbuild.

As a small business we still have the ability to match and beat larger organisations/companies not only with our extremely competitive prices but also provide attention to detail. Good old fashioned service that sometimes gets forgotten the bigger you get.

We like to think that few other companies match our enthusiasm to ensure dealing with us is as pleasant as possible. We like to think our knowledge of our products is unrivalled and we are happy to offer free advice to trade and DIY alike.

Should you experience any problems with either our service or products let us know and we will do whatever is necessary to rectify matters.

All this coupled with the knowledge that you are dealing with a company that really values your custom, we hope will encourage you to place an order with us.

Although our preferred method of payment is PayPal, we can also accept debit/credit card payments over the telephone. Our phone number will be sent to you after you have committed to buy.

Please note payment must be cleared before items are dispatched.

Payment must be received within 3 working days, if for whatever reason you cannot pay within this time, please contact us, we will do all we can to come up with a resolution.

Combined Delivery Costs:-

We are happy to combine delivery costs to save you money where possible. Please just ask.

Carriage Surcharge:-

Please note our couriers charge us a surcharge for shipping to some areas and regretfully we must pass on this cost. The areas are Scottish Islands, Highlands, Isle of Man, Northern Ireland, Republic Of Ireland and the Channel Islands also possibly to others not listed. If you require goods sent to these areas please check before buying.

Small Items:

We can send some smaller items to the above areas by Royal Mail to avoid extra costs.

Overseas Customers: Sorry we cannot ship outside the UK

UK Postcode Surcharge Areas

The following postcode areas below carry a delivery surcharge for items weighing over 2 kg

Excess delivery surcharge 2kg to 30kg.

You will be sent an additional invoice via paypal for the surcharge.

Scottish Mainland - £14

IV1-IV28, IV30-IV37, IV40, IV63, KW5, KW11-KW13, FK19-FK21, PA36, PA40, PH15-PH26, PH30-PH41, PH49-PH50, AB37-AB38, AB41-AB56, KW1-KW3, KW6-KW10, KW14.

Scottish Offshore – £18

HS1-HS9, IV41-IV56, KA27-KA28, KW15-KW17, PA20-PA35, PA37-PA39, PA41-PA49, PA62-PA76, PH42-PH44, ZE1-ZE3.

Isle of Wight - Channel Islands - Isle of Man - £14

Northern Ireland - £13

Republic Of Ireland - £18

We accept returns if the item is returned as new with all original packaging as sent out. We will happily refund the full price of the item, once it has been returned and checked. Return postage is only refunded if we are at fault or the item is damaged or faulty.

Please inform us of any problems within 48 hours of receipt of your item by using the eBay messaging service.

For assistance filing a return request please see the following ebay help page: Requesting a return

The item must be returned to us, in it's original condition, within 7 days of you receiving it.

A refund will be issued within 3 working days of receipt of the returned item.

We advise you to use recorded delivery, or a delivery service that can be tracked and traced, as parcels that do not arrive back to us cannot be refunded by us.

Please contact us before leaving any negative feedback and enable us to rectify any problems with your order.

If in doubt, contact us via the eBay message system before buying.