We offer a simple and easy to use 30 day returns policy. If you have any order problems, please contact us using eBay messages before opening a case or leaving feedback, we might be able to fix the problem quicker.
If you want to return your item, we may pay the cost of shipping depending on the reason for your return. To return an item, please follow these instructions
: 1.) Send your parcel to our address: Customer ServicesRaymat Quilts & Textiles Bridgefield St Radcliffe
Manchester
M26 2SG
Charges may vary depending on size or weight of item. An efficient way to return a package is to use a low cost courier such as Parcelforce, or Royalmail
2.) To ensure your refund is processed without delays, include the following information in your return shipment:
Name: eBay User
ID: Address:
Telephone Number: Email: - Name of Item Returned:I would like: Replacement / Refund - Reason for Return: Unwanted / Faulty / Ordered by Mistake / Other Reason (please state)
3.) Send us an eBay message to state that the item has been returned and include details of the shipment tracking numbers. As soon as the item has been received at our office, we will immediately begin processing a refund. Please contact us using eBay messages if you have any questions or problems.
Kind Regards
Onlinebedding4u
Delivery Information
We understand that you may have a few questions about delivery and we have tried to cover the most frequently asked to make your purchase from us a little easier.
Where will my purchase ship from?
We are a UK based company and all items are stocked and dispatched from our warehouse in Manchester.
How long will it take you to ship my purchase?
We aim to have your purchase packed and sent out for delivery 24 hours from receipt of cleared funds.
Who will you use to deliver my purchase?
We only use Royalmail for the shipment of your order.
Will I have to sign for the delivery?
Yes, in all cases you will have to sign.
Can I track my order?
Yes, we will provide you with a tracking number.
How much does postage cost?
Free Standard Delivery within UK and Will charge £4 if you go with Express Delivery Option
I am in the UK but not based in the UK Mainland area, how much will postage cost me?
Unfortunatley we have to charge a little extra to get your purchase out to you and delivery will cost £14.95.
We accept all major Credit cards, & Paypal :
- Visa
- Mastercard
- Switch
- Maestro
- American Express
The preferred method of payment is PayPal. Payment is due within 3 days of auction close. An unpaid item report will be filled if payment is not received by the 7th day. 
