About Us
We buy and sell a wide variety of business telecom equipment. As one of the most trusted independent distributors of new and like-new products and systems, we offer businesses of all sizes a cost-effective way to support their telecommunication needs.
Established in 1998, The Telecom Dealer has become a leader in providing high-quality products and friendly service and support. We maintain a huge inventory of phones, expansion units, boards, power supplies, headsets, and voice mail systems from the top manufacturers, including Nortel, Nortel BCM, Norstar,Avaya Communications Manager, Avaya IP Office, Mitel, MCK/Citel, Cisco, Shoretel, Definity, NEC, Magix, Paradyne, Partner, Polycom, and more.
At The Telecom Dealer, an outstanding customer experience is our number one priority. Our knowledgeable sales associates, customer service representatives, and technical support team are here to personally answer your calls, and we commit to shipping same-day for all of the items in our warehouse. Our reputation has earned us a Five Star Yahoo! Store supplier, the highest rating possible, and as a member of the North American Association of Telecom Dealers (NATD), we have pledged to maintain the highest level of ethics and responsibility in our relationships with the public, other dealers, and clients.
Payments
U.S., Canada, and United Kingdom
All Other International Customers
***TO ALL INTERNATIONAL CUSTOMERS: We are not responsible for any duty fees, customs or taxes that may be charged for your merchandise. We advise you to consult your local government import office with any questions.***
Domestic Orders
International Orders
Simple & Fast + Top Dollar Paid!
The Telecom Dealer is an industry leader in buying used, new, or surplus telecom and network hardware. As specialists in asset recovery, we help companies of all sizes recapture maximum value. We make the process simple, fast, and easy, and we promise you will receive top-dollar for your used equipment.
It doesn't get any easier than this!
Step 1: Send us your list of equipment
Step 2: Receive a lightning-fast bid with maximum cash value
Step 3: We?ll arrange shipping and send you a check
Equipment we buy
Shoretel - Avaya - Nortel BCM 50 - Nortel BCM 450 - Mitel - Centrex - Asterisk - Multiplexs - Executone - Acculink - Avaya - Citel - Cisco - Definity - Digium - Extreme - Inter-Tel - Juniper - Kentrox - Magix - MCK - Meridian - Motorola - NEC - Norstar - Avaya IP Office 500 - Paradyne - Partner ACS - Polycom IP - Sangoma SIP - Snom IP
Return Policy
For your convenience, we offer returns on our products. All customers have 7 days after receiving the item to notify us of a return, UNLESS otherwise stated. It is the customers? responsibility to pay for return shipping. When a product is returned, the refund includes the total charge amount minus the initial shipping charge. A 25% restocking fee is charged on all products when we are not at fault. Returned products must include all original packaging, documentation, and accessories. For any questions or to request a return authorization, please contact us. We will be happy to assist you.
How do I return my merchandise?