![](https://www.thisway-up.com/product_images/listchan_tem/eb_tem/main/HoodyJumpersMain.jpg)
Unwanted and Unused Items
If you change your mind within 14
days after receiving your order, you
can return your unworn item(s) for
an exchange or refund. The
buyer is responsible for return shipping costs.
Faulty Items
In the unlikely event that item(s) arrive damaged or faulty, a claim must be submitted within 14 days after receiving your order. An exchange or a refund will be offered. In both cases, faulty item(s) need to be returned, however, the return shipping costs will also be refunded.
Payment is accepted through PayPal where you can pay using your debit card, credit card or bank account.
PayPal is a safe, fast way to pay online, which means you get your items as quickly as possible.
PayPal can be used without signing up for an account.
UK Shipping
Free UK delivery for unlimited items.
International Shipping
Please check the 'Postage and Payments' tab above.
Additional clothing purchased at the same time qualifies for a shipping discount.
Packaging
Securely shipped in a protective, tear-proof polythene bag.
Please use the 'Contact Member'
link through eBay.
Alternatively, contact This Way Up
directly with your order details at:
customer.support@thisway-up.com
A reply will be sent as quickly as possible, usually within 1 business day.
Should you have any issues, please ensure you contact us first so that assistance can be provided before leaving feedback.