SHIPPING POLICY:
For in stock items we ship USPS or UPS. In stock items will ship within 1-2 business days but
please allow 7-10 business days for delivery to your door.
Once your order has shipped you will receive an e-mail notification along
with the order tracking number. Orders shipped directly from
manufacturers may not have tracking numbers immediately available.
RETURN POLICY:
BSM Sales Group / RCCrawlerCountry will take customer returns within 14 days after purchase. RC vehicles & parts must be unused and returned in the original unopened factory sealed packaging. Opened boxes or packages and or used RC vehicles & parts are not returnable for a refund or exchange unless there is a MFG defect or shipping damage.
Electrical items are NOT RETURNABLE. Defective or damaged RC vehicles & parts are to be warrantied by the RC mfg not BSM Sales Group/ RCCrawlerCountry. Buyer must register the RC vehicle or part with the mfg in order for the warranty to be valid. Please inspect for shipping damage right away before opening box. If damage is suspected, please contact us immediately and we will advise at that point. Buyer is responsible for all return shipping charges unless other accommodations are made by us or RC MFG.
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We value your business, thank you for shopping with RC Crawler Country!