Delivery: Delivery is "Doorstep" only. Our couriers are not insured to bring furniture into your home and will refuse to if asked. Please ensure you have adequate help to move and position your new furniture.
For larger items, our Couriers will call you 2/3 days before intended delivery to book in and again with a 2 hour time slot on delivery date.
We aim to dispatch all items between 5 to 7 working days from order date and make delivery within 10 working days from dispatch.
Our delivery partners will call you to arrange a convenient time for delivery, so please ensure you include a contact telephone numberwhen placing your order, either by ebay messages or as a note on PayPal payment.
Please be advised certain areas in UK will incur a delivery surcharge: TR, PL, TQ, EX, NP, CF, SA, SY, LL, NE, DH, DD, G, FK, KY, EH, ML, KA, TD, CA, NE, SR, DH, DL, TS, LA postcodes. Please contact us and we can confirm if a surcharge applies to your area.
Free Delivery Exclusions
Please be advised certain areas in UK will incur a £35 delivery surcharge; TR, PL, TQ, EX, NP, CF, SA, SY, NE, DH, DD, G, FK, KY, EH, ML, KA, DG, TD, CA, NE, SR, DH, DL, TS, LA postcodes.
We do not deliver to the following postcode areas: LL, LD, DG9, SA16-SA73, IV, KW, AB, FK, HS, PA, PH, ZE.
We also do not deliver to the Isle of Wight, Northern Ireland, Isle of Man, Isles of Scilly, Orkney, Shetland and Western Scottish Island, BFPO addresses or the Republic of Ireland.
Returns: All our items are offered on a 7 day return basis. Please advise us as soon as possible and we will arrange for the item to be collected and issue a refund, less collection charge, as soon as it is returned to stock. Items must be returned in re-saleable condition and in its original packaging.
Faulty Goods: All of our items are checked prior to dispatch but in the unlikely event that your item arrives damaged please contact with us within 24 hours to arrange an exchange.
Any Questions?
Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.