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PLEASE READ:
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**** Most soap dispensers are made by the same foreign manufacturers and most will experience the same problems.****
I really want my customers to be happy. So I try to be as transparent as possible and let you know how long your soap dispenser may last and what you can do to extend its life as much as possible before you need to purchase a replacement.
The manufacture does NOT recommend using soap that contains an antibacterial, bleach, chlorine or lye (sodium hydroxide or potassium hydroxide) in the ingredients. These ingredients are in dish soaps and Soft Soap so you should NOT use those soaps.
If you use a soap that contains these ingredients then over time these chemicals will eat through the protective layers of the pump and cause the pump to rust (pump out a dark color) and/ or stop working.
Natural soaps and Dial are better soaps to use. If you do want to use a soap that contains these ingredients you can, and your pump will work for a while, but in the future you may need to replace your pump head.
With gentle care your soap dispenser can give enjoyment for quite some time! I've been using mine daily for months now plus now but of course the life of your pump can NOT be guaranteed and depends on how you use it. For me these pumps work well but I use the types of soap recommended by the manufacture. I try to buy the highest quality pumps I can but today’s manufactures don’t make items to last forever, especially not at this inexpensive price point. But if you follow the manufacturer’s recommendations you should be able to enjoy your soap pump for many months before needing to replace it. I include a care sheet and a list of recommendations so your pump will last as long as possible.
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Frequently Asked Questions:
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* WHY DO SOAP DISPENSERS CLOG? (Quick answer: Using the wrong type of soap, using your soap pump infrequently)
- The manufacture does NOT recommend using soap that contains an antibacterial, bleach, chlorine or lye (sodium hydroxide or potassium hydroxide) in the ingredients. These ingredients are in dish soaps and Soft Soap. So you should NOT use these soaps. If you use a soap that contains these ingredients then over time these chemicals will eat through the protective layers of the pump and cause the pump to rust (pump out a dark color) and/ or stop working (clog, seize).
- Glycerin based soaps can also cause clogs. Try using an olive oil based liquid soap instead or try adding water to your soap to thin the glycerin.
- Dial or olive oil based soaps are better soaps to use.
* CAN I USE DISH SOAP WITH MY NEW SOAP PUMP?
- Dish soaps are full of harsh chemicals and they are very thick/concentrated. This means they are likely to cause clogs and they may strain your pump causing it to seize/ stop pumping. If your pump is clogged and you push down on it the soap will be forced to find an exist other than out the tip of the pump (such as around the neck of the pump).
- If you really want to use your pump to dispense dish soap you can try watering down your soap, choosing a soap that doesn’t have harsh chemicals and clean your pump often so you remove clogs before they seize your pump. Please keep in mind most dish soaps will shorten the life of your pump.
Are you using your soap pump often enough? - Infrequent use can let the soap or lotion sit inside the pump and dry out. If you try to pump the soap/lotion out and feel resistance stop pumping, and clean your pump. If you keep pumping you can break the spring inside your pump. The solution is to use your pump frequently, do not use concentrated soaps, clean your pump and the tip of the pump regularly.
* WHY DO SOAP DISPENSERS RUST? (Quick answer: Using the wrong soap; leaving soap on the pump spout; not cleaning your pump)
- There is a protective finish on your pump to discourage rusting. But repeated use, hard water and soaps can slowly eat away this protection. The solution is to wipe off any soap that accumulates on the tip of the pump with a non-scratch scouring pad then rub a little Vaseline or beeswax on the metal. This creates a barrier so oxygen can’t get to the metal and cause further rust. White vinegar with warm water may help with minor rust inside the pump. If the brand of soap you’re using builds up on the pump tip try adding water to your soap to thin it. You can also try using a soap that contains less glycerin or clean your pump more frequently.
- If your pump has rusted on the inside (rusty colored soap) there isn’t a fix for this except to purchase a new pump and in the future only use the soap types recommended by the manufacture.
* WHY DO SOAP DISPENSERS DRIP? (Quick answer: soap is too thick)
- If you use concentrated, thick or glycerin based soaps then your pump might occasionally drip soap from the tip. Thicker soaps stay at the top of the soap dispenser instead of falling back down.
-Try pump water or water + white vinegar through the pump
- Thin your soap with distilled water so the soap is less concentrated.
-Do not soak or submerge your soap pump under water.
* HOW LONG DO SOAP PUMPS LAST?
How long a soap pump lasts depends on how you use, or abuse it. For me these pumps work well but I use the types of soap recommended by the manufacture.
I try to buy the highest quality pumps I can but today’s manufactures don’t make items to last forever, especially not at this inexpensive price point. But if you follow the manufacturer’s recommendations you should be able to enjoy your soap pump for many months before needing to replace it. Pumps can last from 4 months to 2 years before a replacement may be needed.
Pumps that break quickly were used with the wrong type of soap/lotion, were used infrequently, or were damaged by hard water.
I test each pump by pumping water through it to make sure it works before I ship it to you. If your pump has a manufacturer’s defect you can ship it back to me within 60 days of your purchase date for a refund or replacement of the pump piece only. I also sell replacement pumps if you need one in the future.
I have these pumps in all 3 of my bathrooms and they are subjected to the use of many people including my not so gentle children. So far they all work great.
* HOW DO I CLEAN MY SOAP DISPENSER PUMP?
- Before each soap refill clean your pump. Pump out remaining soap/lotion. Pump warm water (distilled if possible) + vinegar through your pump until it pumps freely. Clean other areas with toothpick, pipe cleaner.
- Do not use harsh cleaners to clean your pump.
- Do not put your pump in the dishwater
- Do not submerge your pump under water