Items Location
All our products are in Japan by our Japan professional appraisers under the provision on the "Second Hand Goods Dealer's License (KOBUTSU SHO古物商)" granted by the Japan Metropolitan Police Department. After checking and assessment.
Worldwide Delivery
We offer worldwide free shipping, with full tracking number provided by Japan Postal Service. We will ship the product within 2 handling days (i.e. exclude weekend and Public Holiday) after a cleared payment is received. Normally speaking, delivery takes about 4-7 days to Asia & USA and takes about 5-10 days to Europe, but it could vary by flights and customs office at different countries.
Enquiry is always welcome via the eBay message channel.
Our standard business hours is from 10am to 7pm, Monday to Friday (HK and Japan) and 10am to 1pm on Saturdays (HK). We are dedicated to fast response service and you can expect your reply by the end of the next business day after enquiry. (UTC+08:00)
Privacy Policy
Please kindly be advised that Hellovintage would respect your privacy and data as our highest priority. All personal information you released Hellovintage will not be released to third parties and we would always handle your personal information in accordance with the privacy policy. If you have further questions about our handling, please feel free to contact us.