RETURNS DAMAGED ITEMS

We offer a 30 day cancellation policy on all items unless otherwise stated. The item in question must be returned to us as new and in its original packaging. All return requests must be emailed to us within 30 days and to aid us with our customer service we do ask for a reason if possible. If you have purchased flat packed furniture we cannot accept returns if the item has been assembled so please check all panels and contents before attempting to assemble the item. All goods that are
returned to us will be checked on arrival to make sure they are as new, and only then will we process your full refund

 Any damages or faults with any items need to be relayed to us within 3 working days of receipt of goods. Any noticeable damage caused by a courier should be refused on delivery therefore sent back to us by the courier or you will need to email us within 24hrs so we can arrange the courier to collect and have the damage assessed. Full refunds including postage costs will be refunded for any items damaged in transit or upon receipt.For items  may be necessary to email us photographic evidence of damage packaging and contents.