If you are not satisfied with your order, you can contact us to initiate a return. To receive a full refund, returned items must be in the original condition and original packaging. If you have received a wrong or damaged product, please contact us promptly for an immediate help in resolving the issue. Please note that the shipping carrier that delivers merchandise to your door is responsible for losses and damages. Acceptance of the shipment by the transportation company is acknowledgement that the articles delivered  by them were in good condition and properly packed. Before signing the delivery receipt, inspect for any shortage or damage and note the nature and extent of the shortage or damage on the freight bill. If concealed damage or noted damage has occurred, save the shipping cartons and packaging.