1. About Repair
We are an authorized distributor, all products are 100% original, 3 Year free repair.
When there is a problem with the product and you need warranty service, please contact us in time and we will help you.
2. About Returns
If you are not satisfied with the purchased product and want to return it, please return it within 60 days after receiving the product. All returns should be kept in their original condition, please send us an email first to get the return address and instructions.
If there is a problem with the arrival of the item, please keep it unused and contact us as soon as possible.
We will guide you on how to return and get a refund or replacement.
If the item has been used, we have the right to reject your claim.
The goods should be returned at the buyer's repair or replacement cost.
who are we?
We are a professional distributor of in-vehicle diagnostic tools and automotive electronics
We are an authorized first-level distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, and Kzyee brands. All products are authentic and come directly from the manufacturer.
And more brands will appear in our store in the near future.
More than 10 years of experience in the industry, including diagnostic tools with various functions, will surely meet your needs!
What are our advantages?
We have offices in the United States and Australia, and warehouses in the United States, United Kingdom, Hong Kong, Australia, Russia, Germany and China to ensure fast delivery and after-sales service.
We have nearly 200 employees, have a strong after-sales technical team, and provide good service and warranty, and are committed to meeting customer needs and improving customer satisfaction.
1. Our business hours: 9:00am-18:30pm BST (Beijing Standard Time)
2. After you receive the product, if you have any questions about the product, please feel free to contact us, we will reply you within 12 hours and try our best to solve the problem for you.
3. Please be sure to contact us before you open the return request, or before you leave Neutral/Negative feedback, and we promise you that we will do our best to help you solve the problem, and absolutely satisfy you.
4. If you are satisfied with it. Please leave us positive feedback and 5-stars ★★★★★. We are always working hard for positive feedback, your positive feedback will motivate us to get better and better! Thank you very much!!!