Our products are made of Eco-friendly solid hardwood, with no MDF or engineered wood of any kind. This listing is for a 9pc Vancouver dining set which includes one Vancouver double pedestal oval dining table with 8 Groton plain wood seat chairs in linen white finish. You will receive the set in picture #1. Please note that linen white is not a bright-white, but an off-white. Some people call it ivory white or dirty white. It is a very popular color among our line of products. We have uploaded a picture of the Groton chairback with a sheet of white printing paper next to it to show you what this linen white color looks like in person. The picture was taken in a warehouse under low lighting. Please don't buy this thinking you're going to get a dining set in bright white. We can send you a wood sample to help you decide before you buy. This table can expand from 40"x59" oval to 40"x76" oblong using the built-in butterfly leaf extension. Both the table and chairs are exceptionally sturdy and well built. The chairs can support a lot of weight with it's restaurant-style U-frame bottom rung. Click here to see this set in these finishes: light oak, linen white, and black. As soon as we have the pictures for the set in black, we will post it. The Vancouver chairs look similar to the Groton chairs, except the Vancouver chairs are a bit more time consuming to make. We have those listings of the Vancouver table and Vancouver chairs here. FEATURES: Double pedestal table with bridge and built-in butterfly leaf. Built-in butterfly leaf tucks under the table for convenience. Sturdy chair with reinforced U-frame for added support. Constructed with 100% real solid wood for long lasting. Assembly required (hardware + illustrations provided). MEASUREMENTS: Please see uploaded pictures above for dimensions. |
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TERMS AND CONDITIONS+SMALL PARCEL: Turnaround time: about a week or less in most cases. Sometimes, it's 1 to 2 days.
+TRUCK FREIGHT: Turnaround time: also about a week in most cases.
DAMAGE & RETURN POLICY:
Our intention is to ensure your item arrives in perfect condition. In some rare cases that your order arrives damaged, we will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you.
We will replace whichever parts are needed to give you a complete undamaged unit. This is often quicker than replacing a whole unit. If there are too many damaged parts, a new unit may be sent to you at our discretion.
In most cases, you are required to provide photos in order to fulfill your replacement requests. Photos are generally requested to confirm the extent of the damage to help us determine if replacement parts or a full unit replacement is required.
We encourage our customers to accept their order despite the condition at the time of delivery. This is because a refusal of a damaged shipment can increase the time it takes to process replacements.
If for any reason, you are not satisfied with your purchase, we will gladly accept your return within 30 days of you receiving your item(s). We don’t accept returns once you have assembled the items. Unopened box items will be accepted with original outbound shipping cost deducted from your refund. Opened box items are also accepted with a 20% restocking fee and original shipping cost deducted. The return shipping will be the responsibility of the customer.
CANCELLATION POLICY:
All of our products are processed and shipped out very fast . You may cancel your order before your order ships out of our warehouse. Cancellation of orders that have already been picked up by the carrier is considered as a return; therefore the return policy will be applied. A refusal of delivery of your order is also considered a return; therefore the return policy will apply.
We always work hard to earn a positive feedback from all of our customers. We will leave positive feedback for buyers who have successfully completed their transaction with us, and we ask for the same courtesy in return. If there is a problem, please give us the opportunity to address it before leaving a negative feedback. Our customers' satisfaction is very important to us, and we will do our best to earn your business.