We have 12 years experience of dealing dental equipments and dental materials, maintaining long and stable relationships with clients throughout the world, but we are new eBay seller, if you have any questions about products and service, please leave us a message without hesitation.

Business Hour: Monday To Friday: 9:00 AM to 5:30 PM (Beijing China time)

Due to time zones, our reply to your questions may not be immediately. But within above working time, we will reply your email within 24 hours.

If it's non-workdays, please kindly be patient and wait till Monday.

 we accept paypal as this is the fastest and most reliable way to do transaction on ebay.

<1> Items will be shipped within 2 business days ( except weekend and holiday ) after payment is received.

<2> Shipping to UK (via SpeedPAK),which usually takes 10-20 business days for arrival

<3> To other Country Or the total weight more 1kg, we commend to use FEDEX, UPS, TNT&DHL, more quickly and more safe. 

<4> Usually, we will ship the item as a gift to you to avoid the customs tax problems. Import duties, taxes and charges are not included in the item price or shipping costs. These charges are the buyer’s responsibility. Please check with your country's customs office prior to bidding/buying to determine what these additional costs will be.

<5> If you do not receive your winning item(s) by 30 business days, please contact us freely through ebay mail system, we will try our best to resolve any problems with you.

<1> We accept returns in some exceptional cases, please contact us before returning the goods, otherwise the goods will not be accepted.

<2> Buyer should be responsible for the return shipping cost and we will ship the replaced goods or make the refund within 2 days after the returned goods was received. If it is our fault, we will be responsible for the return postage. Return goods must be shipped within 5 days.

Attention please: Return the product in good condition please. It is better to return in original condition.