Satisfaction guarantee: We would like all our customers to be happy with their purchases. If you are unhappy with your purchase for any reason please contact us via eBay messages before Leaving any feedback. Postage: We aim to dispatch all orders Received Before 1:00PM the same working day (excluding Public holidays). DUE TO PRICE INCREASES BY ROYAL MAIL, AS WELL AS MANY ITEMS BEING LOST IN THE POST, WE ARE NOW ONLY SENDING THIS ITEM VIA A TRACKED COURIER SERVICE Returns Policy: Returns are accepted for a full refund if the item is faulty unless there is evidence of sabotage. If an item is no longer required then refunds are given less P&P and a 10% handling/re-listing fee. Items must be returned at the buyer's expense in an un-used and in (as sold) condition with the tags still attached and in the original packaging. Lingerie and underwear garments are non-returnable for hygiene reasons. Notice of intention to return an item must be received within 7 days of receipt. If you are unhappy with the transaction for any reason, please contact us first via eBay messages (NOT the feedback system) to resolve the issue. |