· Your item in most cases will be sent as a priority registered shipment in a
yellow envelope with pads that protect the item from possible damage, we will
also send a tracking number to the shipment. The status of the package is
checked on the official website of the Croatian Post.
· All items will be shipped within two to three business
days after payment is made.
· You will receive most orders within 10-30 business
days after we transfer your package to the delivery company. We cannot guarantee
delivery time if the post office has any unexpected delays due to holidays,
weather conditions, customs or other conditions. For some countries, such as
Russia, Brazil, or some eastern countries, delivery may take up to 50 days.
· We appreciate your patience if you have not received
the items within 30 days (Russian buyers may need more patience due to the
local delivery system and / or customs). If you are concerned in any way, feel
free to contact us via eBay message, instead of leaving negative / neutral
feedback or opening a dispute. We will make every effort to resolve any issue
(resend or refund money for any missing item).
· Customs is the obligation and responsibility of the
citizens in your country, so the buyer should be responsible for all taxes and
duties incurred. In general, delivery delays or failures are sometimes caused
by different customs policies.
· Feedback
· Any questions, pls.
contact us via ebay message or email us.We will reply your message within 48
hours. If you do not receive our reply within 48 hours, pls. post a message
again because sometimes our message system may block some emails.
· If you are satisfied
with our service, pls. kindly leave us a positive feedback and give us the
Detailed Seller Rating with all "5 " in very area
· Our aim is to provide
Level Customer Service, your recognition will encourage us greatly and serve
you better. We strive to keep all our customers satisfy.
· Note:
· Due to the different
monitor and light effect, the actual color of the item might be slightly
different from the color showed on the pictures. Thank you!